2020 Isuzu FTR Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 22, 2025 · 1 owner complaints analyzed

Compared with other FTR years
Not enough data 2nd of 16 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2020 Isuzu FTR. That ranks 2nd out of 16 FTR model years for complaints. The most reported problem area is steering (1 complaints, 100%), typically at around 1,200 miles. There are 6 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2020 Isuzu FTR problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering1 · ~1,200 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering1100%1,200——

One complaint can list several problem areas, so shares can add up to more than 100%.

2020 Isuzu FTR recalls (6)

Tap a recall to see the problem, the risk and the fix.

Suspension:rear:springs:leaf spring assembly:hanger/bracket; suspension:front:stabilizer barOct 22, 2025 · NHTSA campaign 25V719000 · 17,084 vehicles

Problem: Isuzu Motors Limited (Isuzu) is recalling certain 2022-2026 Isuzu FVR, 2023-2026 Chevrolet 7500XD, 2018-2026 Chevrolet 6500XD, and Isuzu FTR vehicles. The axle stabilizer bracket bolts may crack and break, allowing the bracket to detach from the vehicle.

Risk: A detached axle stabilizer bracket can create a road hazard for other vehicles, increasing the risk of a crash.

Fix: Dealers will replace the stabilizer bar brackets, free of charge. This is a Phased campaign. Phase 1 will include Class 6 vehicles (FTR, Chevy 6500XD). Owner notification letters were mailed December 12, 2025 to FTR and Chevrolet 6500XD owners. Phase 2 will include Class 7 vehicles (FVR, Chevy 7500XD). Owner notification letters were mailed April 24, 2026 to FVR owners. Owner notification letters were mailed May 11, 2026 to Chevrolet 7500XD owners. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2506.

Forward collision avoidance: sensing system: camera; electrical systemFeb 28, 2024 · NHTSA campaign 24V157000 · 2,891 vehicles

Problem: Isuzu Motors Limited (Isuzu) is recalling certain 2019-2024 FTR, 2020-2024 Chevrolet LCF 6500XD, 2022-2024 FVR, and 2023-2024 Chevrolet LCF 7500XD vehicles equipped with a Mobileye Collision Warning System. The Mobileye camera cable may have been routed improperly, which can result in wiring damage and an overloaded electrical circuit.

Risk: Overloaded electrical circuits can overheat, increasing the risk of fire. In addition, wiring damage may cause a loss of turn signal, hazard lights, and/or collision system function, increasing the risk of a crash.

Fix: Dealers will inspect and reroute the Mobileye camera cable or replace the Mobileye camera cable and T-harness, as necessary, free of charge. Owner notification letters were mailed April 08, 2024. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2401.

Steering:critical fastenersNov 5, 2021 · NHTSA campaign 21V861000 · 5,700 vehicles

Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 Isuzu FTR and 2018-2021 Chevrolet 6500XD vehicles. A bolt on the left front steering knuckle may come loose, resulting in an increased turning radius and difficulty steering to the left.

Risk: An unexpected change in turning radius and difficulty steering can increase the risk of a crash.

Fix: Dealers will replace both right and left side stopper bolt jam nuts and clean or replace the extensions, as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact Isuzu customer service at 1-866-441-9638. This recall is an expansion of recall 19V-467. Vehicles previously repaired will need to have the new remedy performed.

Electrical system:starter assemblySep 11, 2020 · NHTSA campaign 20V554000 · 4,352 vehicles

Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

Risk: If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

Fix: Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2004.

Electrical system:wiringApr 3, 2020 · NHTSA campaign 20V195000 · 2,399 vehicles

Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The chassis wire harness outside the relay box may have been improperly routed, potentially allowing the harness to contact the suspension's leaf spring hanger bracket, allowing the harness to get chafed.

Risk: Depending on which wires get damaged, the vehicle can experience stalling and/or reduced functionality of the ABS, increasing the risk of a crash.

Fix: Isuzu will notify owners, and dealers will repair or replace the existing wire harness, as necessary, and install additional clamps to ensure the wire harness is secured away from the hanger bracket, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2003.

SteeringJun 18, 2019 · NHTSA campaign 19V467000 · 3,851 vehicles

Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2020 FTR and Chevrolet 6500XD vehicles. The jam nut for the steering stopper bolt on the left front knuckle may loosen and allow the bolt to back away from the steering knuckle, increasing the turning radius of the vehicle in a left turn.

Risk: If the vehicle's turning radius is increased, there is an increased risk of a crash.

Fix: Isuzu will notify owners, and dealers will replace the existing left and right jam nuts with a Grade 8 jam nut, torque the nut to a new torque specification and apply Loctite to the nut and bolt, free of charge. The recall began July 19, 2019. Owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389. Isuzu's number for this recall is V1902.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The vehicles steering is extremely loose, it swims in the lane when operating on a highway at speeds above 45 mph which is dangerous. We took the truck to the dealer and had all the wheels aligned and balanced, but it did not help. I hold my cdl-a and have driven a variety of trucks, this is not…

Steering · received Nov 17, 2020 · NHTSA complaint 11375014

Other Isuzu FTR years

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Frequently asked questions

What are the most common problems with the 2020 Isuzu FTR?

Owners most often report steering problems. The top one, steering, accounts for 1 complaint.

Was there a recall on the 2020 Isuzu FTR?

Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Isuzu FTR a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other FTR model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.