2016 Isuzu NPR HD Problems, Complaints & Recalls
- Compared with other NPR HD years
- Not enough data 1st of 17 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 4 complaints with NHTSA about the 2016 Isuzu NPR HD. That is the most of any NPR HD model year in the database (17 years). The most reported problem area is engine (3 complaints, 75%), typically at around 30,000 miles. There are 7 safety recalls covering this model year.
- 4owner complaints
- 7safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Isuzu NPR HD problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 3 | 75% | 30,000 | — | — |
| Power Train | 3 | 75% | 30,000 | — | — |
| Fuel/propulsion System | 1 | 25% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Isuzu NPR HD recalls (7)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear:springs:leaf spring assembly:u-bolt, leaf spring to axle
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Risk: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Equipment
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.
Power train:axle hubs
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Risk: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Structure:frame and members; power train
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Risk: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Fix: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Vehicle speed control:accelerator pedal
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.
Risk: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Fix: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Equipment:other:labels
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim size, tire pressure and weight information that may prevent the owner from accurately loading and maintaining the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: If the rim size, tire pressure and weight information cannot be referenced and understood, the owner may overload the vehicle or underinflate the tires. These conditions may increase the risk of a crash.
Fix: Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Equipment
Problem: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge when the lever is pressed.
Risk: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.
Fix: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My six-year-old isuzu trucks gas tank started to leak while it was parked in a heated garage. The fumes in the morning were very strong and i vented the area prior to feeling it safe to start the truck. This truck has the same gas tank that was in the 2008 isuzu truck that i had and it had a recall…
On 2/7/2018 the driver of the truck reported that when he came to a complete stop the truck lurched forward moving the truck with the brakes applied. Driver felt unsafe as the vehicle could not be controlled for a few seconds. Truck was driven for 22 minutes when incident occurred.
On 1/3/2018 the driver of the truck reported that when he came to a complete stop at the bottom of the exit ramp of a highway the truck lurched forward moving the truck with the brakes applied. Driver felt unsafe as the vehicle could not be controlled for a few seconds. Truck was driven for 20…
On 1/23/2018 the driver of the truck reported that when he came to a complete stop the truck lurched forward moving the truck with the brakes applied. Driver felt unsafe as the vehicle could not be controlled for a few seconds. Truck was driven for 18 minutes when incident occurred.
Other Isuzu NPR HD years
| Year | Complaints | Recalls |
|---|---|---|
| 2027 NPR HD | 0 | 1 |
| 2026 NPR HD | 0 | 1 |
| 2025 NPR HD | 0 | 2 |
| 2020 NPR HD | 0 | 5 |
| 2019 NPR HD | 0 | 5 |
| 2018 NPR HD | 0 | 3 |
| 2017 NPR HD | 0 | 5 |
| 2016 | 4 | 7 |
| 2015 NPR HD | 1 | 5 |
| 2014 NPR HD | 0 | 4 |
| 2013 NPR HD | 1 | 4 |
| 2012 NPR HD | 0 | 4 |
| 2011 NPR HD | 0 | 2 |
| 2009 NPR HD | 0 | 1 |
| 2008 NPR HD | 0 | 3 |
| 2007 NPR HD | 2 | 1 |
| 2006 NPR HD | 0 | 1 |
See all Isuzu NPR HD problems by year, every Isuzu model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2016 Isuzu NPR HD?
Owners most often report engine, power train, fuel/propulsion system problems. The top one, engine, accounts for 3 complaints.
Was there a recall on the 2016 Isuzu NPR HD?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Isuzu NPR HD a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other NPR HD model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.