2020 Jayco Fifth Wheel Pinnacle Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 27, 2025 · 5 owner complaints analyzed

Compared with other Pinnacle years
Not enough data 2nd of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 5 complaints with NHTSA about the 2020 Jayco Fifth Wheel Pinnacle. That ranks 2nd out of 11 Pinnacle model years for complaints. The most reported problem area is structure (4 complaints, 80%). There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2020 Jayco Fifth Wheel Pinnacle problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure4
Suspension1
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure480%———
Suspension120%———
Unknown or Other120%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2025, with 3 complaints
2022: 1202212024: 1202412025: 320253

n = 5 complaints · Source: NHTSA

2020 Jayco Fifth Wheel Pinnacle recalls (2)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailer:lpg systemsJun 4, 2021 · NHTSA campaign 21V425000 · 87,649 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

Visibility:glass, side/rearJun 9, 2020 · NHTSA campaign 20V336000 · 1,105 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2020 Towable Eagle, Eagle HT, JayFlight, NorthPoint, Octane, Pinnacle, Seismic, and Talon recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Risk: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Jayco pinnacle 37mdqs, frame crack issues. Contacted Jayco while still under the 3-year structural warranty. Jayco stated, there was nothing they could do and sorry for the problem. Lippert frames are the issue and trailer is parked until it’s able to be fixed. Insurance won’t cover it due to…

Unknown or Other · received Apr 27, 2025 · NHTSA complaint 11657108

Frame failure on my Jayco Pinnacle 36 5th wheel RV is the issue. The frame welds have cracked where the front overhangs and the pin box attaches to the truck pulling the 5th wheel thus causing outer cracking of the exterior fiberglass. The steel used in the frame does not stand up to the flexing as…

Structure · received Feb 19, 2025 · NHTSA complaint 11643710

The body is cracking and we are concerned that it is being caused by a frame problem. We contacted Jayco when we noticed the crack and they basically told us that sorry for the crack but you are out of warranty and we can’t help you. They are 100% aware of these issues and should be fixed at…

Structure · received Jan 12, 2025 · NHTSA complaint 11635523

The frame failure on this Jayco Pinnacle 36 ssws 5th wheel RV is an issue across all company product lines where Grand Design is the most talked about on You Tube. Essentially, the frame welds crack and/or the frame itself cracks usually on the front overhang where the pin box attaches to the truck…

Structure · received Feb 6, 2024 · NHTSA complaint 11570190

My RV, 2020 Jayco Pinnacle, had to have new tires replaced after <12K miles due to bad axles, Dexter # 133178799. The new tires were replaced only to have the same wear patterns after 2,400 miles. I contacted Dexter & was offered one new axle (two are required) as a goodwill offer; not recognizing…

Suspension · received Aug 13, 2022 · NHTSA complaint 11479133

Other Jayco Fifth Wheel Pinnacle years

← 2019 Pinnacle · 2021 Pinnacle →

See all Jayco Fifth Wheel Pinnacle problems by year, every Jayco Fifth Wheel model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Jayco Fifth Wheel Pinnacle?

Owners most often report structure, suspension, unknown or other problems. The top one, structure, accounts for 4 complaints.

Was there a recall on the 2020 Jayco Fifth Wheel Pinnacle?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Jayco Fifth Wheel Pinnacle a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pinnacle model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.