2017 Jayco Travel Trailer Eagle Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 6, 2022 · 6 owner complaints analyzed

Compared with other Eagle years
Not enough data 2nd of 9 for complaints
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2017 Jayco Travel Trailer Eagle. That ranks 2nd out of 9 Eagle model years for complaints. The most reported problem area is structure (3 complaints, 50%), typically at around 1,718 miles. There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2017 Jayco Travel Trailer Eagle problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure3 · ~1,718 mi
Equipment2
Electrical System1 · ~3,000 mi
Suspension1 · ~250 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure350%1,718——
Equipment233%———
Electrical System117%3,000——
Suspension117%250——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 3 complaints
2017: 3201732020: 1202012021: 1202112022: 120221

n = 6 complaints · Source: NHTSA

2017 Jayco Travel Trailer Eagle recalls (5)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailer:lpg systemsJun 4, 2021 · NHTSA campaign 21V425000 · 87,649 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.

EquipmentJan 29, 2018 · NHTSA campaign 18V072000 · 81 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

Risk: If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.

Equipment:recreational vehicle/trailer:lpg systems:lines and fittingsJan 26, 2017 · NHTSA campaign 17V056000 · 25 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain 2017 Eagle fifth-wheel recreational vehicles equipped with the dry camping option. In the affected vehicles, the LP manifold was mounted to the fifth wheel frame directly above the axle assembly and the suspension U-bolts. Impact from the axle can crack the LP manifold resulting in a propane gas leak.

Risk: An LP gas leak can increase the risk of a fire.

Fix: Jayco will notify owners, and dealers will relocate the LP manifold, and inspect and replace the LP lines and fittings, as necessary, free of charge. The recall began on February 24, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903342.

Structure:frame and members; suspension:rear:axle:non-powered axle assemblyOct 24, 2016 · NHTSA campaign 16V772000 · 30 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2017 Eagle fifth wheel trailers, model 355 MBQS, manufactured October 7, 2016, to October 11, 2016. The affected vehicles may have an axle of insufficient load capacity.

Risk: If the axle is overloaded, excess tire wear may result, possibly causing tire failure and an increased risk of a crash.

Fix: All of the affected trailers have been quarantined at dealers and therefore owner notification letters will not be sent. Jayco dealers will replace the 6000lb capacity axle with a 7000lb capacity axle, including new rims and tires and will install updated Federal ID, and Cargo Carrying Capacity labels, free of charge. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901330.

Electrical system: integrated trailer brake controlJul 27, 2016 · NHTSA campaign 16V560000 · 3,085 vehicles

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2016-2017 Jay Feather, Jay Flight, Jay Flight SLX, Eagle, White Hawk, and Octane travel trailers manufactured January 5, 2016, to July 18, 2016, equipped with a Sway Command anti-sway system. When connected to certain tow vehicles that have an integrated brake controller, and after the anti-sway system has applied the trailer brakes in response to a sway event, the trailer brakes may no longer function to slow or stop the trailer.

Risk: A loss of trailer brakes may lengthen the distance needed to stop the vehicle and cause a loss of vehicle control, increasing the risk of a crash.

Fix: Jayco will notify owners, and dealers will remove the Sway Command system from the affected travel trailers, free of charge. The recall began on August 3, 2016. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901308.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I'm smelling propane at the regulator between the two propane tanks. I'm told I should not be smelling any gas at all!

Equipment · received Apr 6, 2022 · NHTSA complaint 11459790

The contact owns a 2017 Jayco Eagle Trailer. The contact stated that there was an abnormal LP gas odor detected. The contact stated that the propane regulator was leaking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacture was notified however, no further…

Equipment · received Sep 14, 2021 · NHTSA complaint 11432899

Through normal use of the jayco eagle ht 27.5rlts, the sidewall trim piece began to start separating from the sidewall when the weight of the unit was on the pin-box. Jayco is well aware of this particular issue as well as the underlying cause. The underlying issue is the fact that they used sheet…

Structure · received Aug 18, 2020 · NHTSA complaint 11349994

Tl* the contact owns a 2017 jayco eagle ht28.5rsts. While driving 55 mph, the passenger side began to expand, which enlarged the trailer. The contact pulled over and activated the button to have the trailer retract; however, it took a few attempts before it successfully retracted. The dealer and…

Structure · received Jul 24, 2017 · NHTSA complaint 11010287

Tl* the contact owns a 2017 jayco eagle 336fbok mounted on a 2017 ford f-350. While driving approximately 35 mph, the front and rear passenger tires sheared off and caused the trailer to collapse on the ground. The contact walked to the dealer and a mechanic followed the contact to the failure…

Suspension · received May 4, 2017 · NHTSA complaint 10983472

Other Jayco Travel Trailer Eagle years

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Frequently asked questions

What are the most common problems with the 2017 Jayco Travel Trailer Eagle?

Owners most often report structure, equipment, electrical system problems. The top one, structure, accounts for 3 complaints.

Was there a recall on the 2017 Jayco Travel Trailer Eagle?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2017 Jayco Travel Trailer Eagle a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Eagle model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.