2003 Jayco Greyhawk Problems, Complaints & Recalls

Problem: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Problem: On certain motor homes built on chevrolet chassis, the safety belt buckles may not latch or unlatch.

Risk: In the event of a crash, a seat occupant may not be properly restrained increasing the risk of personal injury or death.

Fix: General motors is conducting this recall (please see 05v558000) and will inspect the buckles and, if found to be inoperative, the entire buckle assembly would be replaced. For buckles found to be operative, dealers will replace only the upper buckle cover. Owners may contact chevrolet at 1-800-630-2438 or jayco at 1-574-825-0608.

Problem: Certain motor homes built on ford chassis may experience stalling without warning while driving and may or may not restart.

Risk: Should the engine stall, a vehicle crash could occur.

Fix: Ford motor company is conducting the owner notification and remedy for this campaign. Dealers will upgrade the fuel injection control module (ficm) wire harness or replaced, and/or have a new injection control pressure (icp)) sensor connector installed free of charge. Owners may contact ford at 1-800-392-3673 or jayco at 1-800-283-8267.

Problem: On certain motor homes built on ford e-series chassis, the air filter element material process resulted in an air filter paper element that can smolder or burn. This change in filter paper composition, combined with the configuration of the air induction system, may allow hot carbon particles to contact the air filter element during certain driving conditions that create hot particles.

Risk: These hot particles may ignite the air filter element with the potential for air induction system damage or underhood fire.

Fix: Ford motor company is conducting the owner notification and remedy for this campaign. Dealers will inspect and replace the air filter element. Owners should contact ford at 1-800-392-3673 or jayco at 1-800-283-8267.

Problem: Certain motor homes built on chevrolet c3500 (express) cutaway chassis have a towing pigtail that will not show brake lights on the towed vehicle if hooked to the towing pigtail.

Risk: This condition could result in a crash, injury or death.

Fix: Dealers will rewire the towing pigtail wires to include the brake light circuit free of charge. The recall began on october 31, 2005. Owners may contact jayco at 1-800-283-8267.

Problem: On certain motor homes equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.

Risk: An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.

Fix: Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or jayco at 1-574-825-0608.

Problem: On certain recreational vehicles built on gm gmt610 rv chassis, due to a change in the fuel system of these chassis, increased pressure results in the fuel return line. The fuel return line is used to provide a fuel tap for generators and auxiliary engines.

Risk: Operating the generator while the vehicle engine is running will stall the generator due to overfueling. Starting, priming or operating the generator with the vehicle engine running could result in fuel overflowing the carburetor, flooding the generator engine and spilling fuel into the generator compartment and on the ground.

Fix: Gm/onan advised jayco to stop delivery of these units until a solution to the problem is developed. The manufacturer has not yet provided an owner notification schedule for this campaign. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-574-825-0653.