2013 Jayco Seneca Problems, Complaints & Recalls

Problem: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2013-2014 Seneca motorhomes, manufactured May 7, 2012, through February 12, 2014, and equipped with an entrance door that includes a TriMark Keyless Entry System. Water infiltration into the back of the TriMark Keypad at the entrance door may cause corrosion on the electrical components of the keypad.

Risk: Corrosion due to water infiltration could result in an electrical short, increasing the risk of a fire.

Fix: Jayco will notify owners, and dealers will add a 5amp fuse to protect against a short circuit, and replace the keypad free of charge. The recall began in September 2014. Owners may contact Jayco customer service at 1-800-283-8267.

Problem: Jayco, Inc. (Jayco) is recalling certain model year 2013-2014 Seneca, Pinnacle, and Eagle Premier, and 2014 Precept motorhomes and fifth wheels manufactured January 14, 2013, through August 26, 2013, and equipped with Electrolux/Frigidaire KG series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.

Risk: If the microwave starts on its own and there are contents inside, a fire could result.

Fix: Jayco will notify owners, and authorized Electrolux service technicians will replace the membrane/keypad component, free of charge. The recall will begin on May 7, 2014. Owners may contact Jayco Customer Service by calling 1-800-283-8267. Note: Owners are advised to leave the microwave unplugged when not in use.