Jeep Compass 4X4 Suspension Problems

Source: NHTSA · Updated Jul 24, 2019 · 103 complaints analyzed

Owners have filed 103 complaints with NHTSA about suspension problems on the Jeep Compass 4X4 across 3 model years. The 2007 model year has the most (76). The words owners use most often: “ball joints” (32% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Ball joints: mentioned in 33 of 103 complaints (32%)
  • Control arms: mentioned in 21 of 103 complaints (20%)
  • Outer tie: mentioned in 10 of 103 complaints (10%)
  • Both lower: mentioned in 8 of 103 complaints (8%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical suspension repair on the Jeep Compass 4X4 at $780, and half of them between $740 and $1,350.

Based on 9 NHTSA complaints about this problem alone that state a repair bill or quote (2010–2016), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do suspension problems happen?

Based on 90 complaints that reported the odometer reading.

Under 10k miles4 · 4%
10k–25k miles4 · 4%
25k–50k miles27 · 30%
50k–75k miles22 · 24%
75k–100k miles6 · 7%
100k–150k miles18 · 20%
150k+ miles9 · 10%

How serious are the reports?

Of 103 complaints, 2 mention a crash, 1 a fire.

Jeep Compass 4X4 suspension complaints by model year

Peak: 2007, with 76 complaints
2007: 762007762008: 222008222009: 520095

n = 103 complaints · Source: NHTSA

Model yearSuspension complaintsShare of that yearMedian miles
2009 Compass 4X4533%108,000
2008 Compass 4X42247%50,000
2007 Compass 4X47649%55,500

When owners reported it

Peak: 2011, with 25 complaints
2010: 202010202011: 252011252012: 9201292013: 4201342014: 5201452015: 2201522016: 132016132017: 8201782018: 9201892019: 820198

n = 103 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists suspension for the Jeep Compass 4X4. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

This jeep compass was purchased for our college age daughter in march 2019, today while driving, her rear driver side wheel made a loud noise then felt like it 'dropped' and upon getting stopped, she didn't wreck thank god, as she was pulling into our drive. Upon inspection it was discovered that…

Received Jul 24, 2019 · NHTSA complaint 11234673

The front subframe is completely rusted out. Had to have vehicle towed home because the front wheels look like a bow-legged cowboy because the subframe basically snapped as we were driving. Apparently this has been an ongoing issue and jeep refuses to recall this. 2007 had the same issue and they…

Received Jun 3, 2019 · NHTSA complaint 11217562

When driving over bumps you can clearly hear the suspension or struts. You can hear them also while just driving down the road. Sometimes it sounds like the bolts are gonna come out. It also have some kind of creaky noise sometimes as well

Received May 8, 2019 · NHTSA complaint 11206316

Tl* the contact owns a 2007 jeep compass 4x4. While accelerating up to 60 mph, there was a rattling noise detected from the front end of the vehicle. The vehicle was taken to an independent mechanic where the contact was informed that the rear control arms needed to be replaced. The vehicle was not…

Received Feb 25, 2019 · NHTSA complaint 11182286

Severe noise and frame rusted out!

Received Aug 28, 2018 · NHTSA complaint 11122999

Frequently asked questions

Do all Jeep Compass 4X4s have suspension problems?

No. NHTSA has 103 owner complaints about suspension for the Jeep Compass 4X4. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Jeep Compass 4X4 suspension?

No recall currently lists suspension for this vehicle.

How much does it cost to fix suspension problems on the Jeep Compass 4X4?

Owners report a typical cost of $780 (half paid between $740 and $1,350), from 9 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about suspension problems on the Jeep Compass 4X4?

The most frequent phrase is “ball joints”, in 33 of 103 complaints, followed by “control arms” (21).

See all Jeep Compass 4X4 problems.