2023 Jeep Grand Cherokee 4XE Problems, Complaints & Recalls
- Compared with other Grand Cherokee 4XE years
- Far more complaints than other years 2nd of 4 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 97 complaints with NHTSA about the 2023 Jeep Grand Cherokee 4XE. That ranks 2nd out of 4 Grand Cherokee 4XE model years for complaints. The most reported problem area is electrical system (47 complaints, 48%), typically at around 8,500 miles. Complaints mention 1 crash, 3 fires, 2 injuries. There are 3 safety recalls covering this model year.
- 97owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Jeep Grand Cherokee 4XE problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 47 | 48% | 8,500 | — | — |
| Engine | 23 | 24% | 28,000 | — | — |
| Power Train | 15 | 15% | 818 | — | — |
| Unknown or Other | 15 | 15% | — | — | — |
| Fuel/propulsion System | 12 | 12% | — | — | — |
| Steering | 10 | 10% | 15,000 | — | — |
| Forward Collision Avoidance | 9 | 9% | 7,550 | — | — |
| Suspension | 6 | 6% | — | — | — |
| Service Brakes | 4 | 4% | — | — | — |
| Lane Departure | 3 | 3% | — | — | — |
| Seats | 2 | 2% | — | — | — |
| Vehicle Speed Control | 2 | 2% | — | — | — |
| Visibility/wiper | 2 | 2% | — | — | — |
| Air Bags | 1 | 1% | — | — | — |
| Engine and Engine Cooling | 1 | 1% | 600 | — | — |
| Firerelated | 1 | 1% | 40,000 | — | — |
| Hybrid Propulsion System | 1 | 1% | 75 | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 22,000 | — | — |
| Structure | 1 | 1% | — | — | — |
| Tires | 1 | 1% | — | — | — |
| Visibility | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Jeep Grand Cherokee 4XE recalls (3)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear:springs:coil springs
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Engine
Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Fix: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Electrical system:propulsion system:traction battery
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while out of town, the vehicle was parked at the residence; however, neighbors informed the contact that the vehicle had caught fire overnight. The local fire department responded to the scene and extinguished the fire. A fire…
GoodYear 265/60R18, Morning NHTSA, i had these 4 tires inspected by good year, the 4xe trailhawk has 28,000 miles but the tires are very low because of the wait of the phev it slides it very harder to stop because the traction is so bad, sometimes i feel like i have a pickup truck with no because…
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that the vehicle battery had died. The contact stated that upon shifting to Neutral(N) and pushing the vehicle from the declined driveway to the garage, the vehicle unintendedly picked up speed and crashed into the garage door. The…
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and occasionally the vehicle stalled. The vehicle was able to be restarted. The message…
The contact owns a 2023 Jeep Grand Cherokee 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a…
Other Jeep Grand Cherokee 4XE years
← 2022 Grand Cherokee 4XE · 2024 Grand Cherokee 4XE →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Grand Cherokee 4XE | 2 | 1 |
| 2024 Grand Cherokee 4XE | 23 | 2 |
| 2023 | 97 | 3 |
| 2022 Grand Cherokee 4XE | 148 | 12 |
See all Jeep Grand Cherokee 4XE problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
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Frequently asked questions
What are the most common problems with the 2023 Jeep Grand Cherokee 4XE?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 47 complaints.
Was there a recall on the 2023 Jeep Grand Cherokee 4XE?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Jeep Grand Cherokee 4XE a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee 4XE model years, the 2023 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.