2023 Jeep Grand Cherokee L Problems, Complaints & Recalls
- Compared with other Grand Cherokee L years
- Far more complaints than other years 1st of 6 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 95 complaints with NHTSA about the 2023 Jeep Grand Cherokee L. That is the most of any Grand Cherokee L model year in the database (6 years). The most reported problem area is suspension (38 complaints, 40%), typically at around 63,000 miles. Complaints mention 3 crashes, 2 fires. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 95owner complaints
- 6safety recalls
- 1NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Jeep Grand Cherokee L problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Suspension | 38 | 40% | 63,000 | — | — |
| Electrical System | 23 | 24% | 37,500 | — | — |
| Forward Collision Avoidance | 12 | 13% | — | — | — |
| Unknown or Other | 8 | 8% | — | — | — |
| Engine | 6 | 6% | — | — | — |
| Service Brakes | 6 | 6% | — | — | — |
| Steering | 6 | 6% | 72,000 | — | — |
| Visibility | 5 | 5% | 67,000 | — | — |
| Power Train | 4 | 4% | — | — | — |
| Seats | 4 | 4% | 75,000 | — | — |
| Air Bags | 3 | 3% | 36,000 | — | — |
| Exterior Lighting | 3 | 3% | 40,000 | — | — |
| Wheels | 3 | 3% | — | — | — |
| Lane Departure | 2 | 2% | — | — | — |
| Latches/locks/linkages | 2 | 2% | 21,750 | — | — |
| Structure | 2 | 2% | 59,000 | — | — |
| Vehicle Speed Control | 2 | 2% | 30,100 | — | — |
| Visibility/wiper | 2 | 2% | — | — | — |
| Equipment | 1 | 1% | — | — | — |
| Service Brakes, Air | 1 | 1% | 59,647 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Jeep Grand Cherokee L recalls (6)
Tap a recall to see the problem, the risk and the fix.
Suspension:rear:springs:coil springs
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Air bags: air bag/restraint control module:software
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Suspension:rear:springs:coil springs
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Seats:mid/rear assembly:head restraint
Problem: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Fix: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
Visibility:defroster/defogger/hvac system:fan/motor
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
Air bags:side/window
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Recall 23V-413 Post Remedy Failures (RQ25005) — opened Dec 11, 2025, still open, led to recall 26V051.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I had my rear spring come oof and a friend mecanich put it back on and told me about the recall. i took it to the dealership and they fixed 3 out of th 5 recalls but the recall i am worried about is the campaign 89d that the do not have the fix for which is the rear springs coming off which it has…
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving, the A/C blew alternately through the vents directed toward the contact and through the defrost vents. The contact stated that the A/C failed to blow air through both vents simultaneously, and the air was…
Related to incident 11755272, dealer repaired with help from representative of FCA however issue is not fixed. Dealer replaced connector going to climate control module, after module was replaced during previous repair attempts. Issue is still on going, climate control, including front and rear…
The contact owns a 2023 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the…
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension). The contact stated that while in reverse(R), there was a popping sound coming from the rear of the vehicle. The contact exited to inspect the vehicle and became aware…
Other Jeep Grand Cherokee L years
← 2022 Grand Cherokee L · 2024 Grand Cherokee L →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Grand Cherokee L | 25 | 3 |
| 2025 Grand Cherokee L | 39 | 2 |
| 2024 Grand Cherokee L | 41 | 8 |
| 2023 | 95 | 6 |
| 2022 Grand Cherokee L | 76 | 4 |
| 2021 Grand Cherokee L | 91 | 4 |
See all Jeep Grand Cherokee L problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
Embed this 2023 Jeep Grand Cherokee L badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2023 Jeep Grand Cherokee L?
Owners most often report suspension, electrical system, forward collision avoidance problems. The top one, suspension, accounts for 38 complaints.
Was there a recall on the 2023 Jeep Grand Cherokee L?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Jeep Grand Cherokee L a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Cherokee L model years, the 2023 has far more complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.