2014 Keystone Bullet Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 29, 2017 · 4 owner complaints analyzed

Compared with other Bullet years
Not enough data 1st of 15 for complaints
NHTSA crash rating
Not rated

Owners have filed 4 complaints with NHTSA about the 2014 Keystone Bullet. That is the most of any Bullet model year in the database (15 years). The most reported problem area is structure (2 complaints, 50%), typically at around 1,500 miles. Complaints mention 1 fire. There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2014 Keystone Bullet problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure2 · ~1,500 mi
Electrical System1
Suspension1
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure250%1,500——
Electrical System125%———
Suspension125%———
Unknown or Other125%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 3 complaints
2015: 1201512017: 320173

n = 4 complaints · Source: NHTSA

2014 Keystone Bullet recalls (5)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 22, 2017 · NHTSA campaign 17V755000 · 1,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment:appliance:air conditionerAug 15, 2016 · NHTSA campaign 16V600000 · 51,585 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.

Risk: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.

Fix: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.

Suspension:rear:springs:leaf spring assembly:hanger/bracketMar 27, 2014 · NHTSA campaign 14V146000 · 32 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2014 Summerland, Springdale, Bullet, and Cougar recreational travel trailers and fifth wheels. The affected vehicles may have been built with frame spring hangers that may be brittle and susceptible to fracturing.

Risk: A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect and replace the spring hanger, as necessary, free of charge. The recall began on April 17, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number for this recall is 14-205.

Suspension:rear:axle:non-powered axle assemblyMar 12, 2014 · NHTSA campaign 14V120000 · 708 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2014 Cougar, Springdale, Hideout, Passport, and Bullet fifth wheels and travel trailers manufactured January 13, 2014, through February 12,2014. In the affected vehicles, the inner wheel bearings on the axle may have insufficient lubrication.

Risk: With an insufficient amount of lubrication, the wheel bearing and hub may become overheated and the wheel may seize or separate from the vehicle, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will inspect the axle hubs and bearings for the proper lubrication. Any damaged bearings will be replaced. These repirs will be performed, free of charge. The recall began on April 7, 2014. Owners may contact Keystone at 1-866-425-4369. Keystone's number associated with this recall is 14-202.

EquipmentApr 23, 2013 · NHTSA campaign 13V155000 · 6,561 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk: If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Fix: Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2014 keystone bullet. The contact stated that water entered the rear panel of the trailer. Upon inspection, the contact found that the aluminum molding heated and caused the rear panel to warp. An independent mechanic was contacted and confirmed that inadequate material was…

Structure · received Aug 24, 2017 · NHTSA complaint 11019368

Tl* the contact owns a 2014 keystone bullet 284rls travel trailer 28ft. The contact stated that the vehicle's light switches became inoperable. Upon expecting the ceiling lights, the contact noticed that the light switches had melted and burned. The contact also stated that the sockets were burned…

Electrical System · received Jun 28, 2017 · NHTSA complaint 11001967

Windows were manufactured in mexico. Windows do not fit and improperly installed.claim was made and and denied within warranty period. Keystone after warranty was out changed complaint to another cause without inspection and denied again as out of warranty. The worst customer service i have ever…

Structure · received Apr 29, 2017 · NHTSA complaint 10981437

The deadbolt lock on the door of the trailer would not unlock. We had to climb trough the emergency window, but the lock would not turn from the inside either so we had to unscrew and remove the door handle. Then remove the deadbolt so we could use the door. The second incident that happened was on…

Suspension · received Jul 8, 2015 · NHTSA complaint 10732833

Other Keystone Bullet years

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Frequently asked questions

What are the most common problems with the 2014 Keystone Bullet?

Owners most often report structure, electrical system, suspension problems. The top one, structure, accounts for 2 complaints.

Was there a recall on the 2014 Keystone Bullet?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 Keystone Bullet a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Bullet model years, the 2014 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.