2020 Keystone Carbon Problems, Complaints & Recalls
- Compared with other Carbon years
- Not enough data 2nd of 12 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2020 Keystone Carbon. That ranks 2nd out of 12 Carbon model years for complaints. The most reported problem area is structure (1 complaints, 100%). There is 1 safety recall covering this model year.
- 1owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Keystone Carbon problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2020 Keystone Carbon recalls (1)
Tap a recall to see the problem, the risk and the fix.
Equipment:electrical
Problem: Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Fix: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Noticed a crack on the fiberglass under front slide out. This crack is associated with a frame failure on the upper portion of the fifth wheel close proximity to the hitch. I have not had a full failure but if someone does not notice or catch this the trailer frame could fail going down the road…
Other Keystone Carbon years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Carbon | 0 | 1 |
| 2025 Carbon | 0 | 1 |
| 2023 Carbon | 0 | 1 |
| 2022 Carbon | 0 | 3 |
| 2021 Carbon | 1 | 1 |
| 2020 | 1 | 1 |
| 2019 Carbon | 0 | 1 |
| 2018 Carbon | 1 | 3 |
| 2017 Carbon | 0 | 2 |
| 2016 Carbon | 5 | 2 |
| 2015 Carbon | 0 | 3 |
| 2014 Carbon | 1 | 1 |
See all Keystone Carbon problems by year, every Keystone model, or the VIN decoder.
Similar Keystone models
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Frequently asked questions
What are the most common problems with the 2020 Keystone Carbon?
Owners most often report structure problems. The top one, structure, accounts for 1 complaint.
Was there a recall on the 2020 Keystone Carbon?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Keystone Carbon a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Carbon model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.