2004 Keystone Cougar Problems, Complaints & Recalls
- Compared with other Cougar years
- Far more complaints than other years 1st of 28 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 26 complaints with NHTSA about the 2004 Keystone Cougar. That is the most of any Cougar model year in the database (28 years). The most reported problem area is tires (20 complaints, 77%), typically at around 4,500 miles. Complaints mention 1 crash, 1 fire. There are 3 safety recalls covering this model year.
- 26owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Keystone Cougar problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Tires | 20 | 77% | 4,500 | — | — |
| Equipment | 5 | 19% | 1,000 | — | — |
| Electrical System | 1 | 4% | — | — | — |
| Structure | 1 | 4% | — | — | — |
| Suspension | 1 | 4% | 7,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Keystone Cougar recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment:recreational vehicle/trailer
Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Fix: Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.
Equipment:recreational vehicle/trailer
Problem: Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present.
Risk: This could result in a fire.
Fix: Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). Dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2004 keystone cougar fifth wheel equipped with a dometic refrigerator. The contact stated that the refrigerator caught fire. The fire extinguished independently. There were no injuries and a police report was not filed. A technician diagnosed that the refrigerator needed to…
I have a 2004 keystone travel trailer. The refrigerator has a recall from dometic. The recall is to prevent fires if the refrigerator leaks flammable coolant into the propane flame. My cooler has started to leak and is no longer safe to use. Dometic will not replace the faulty cooler. Their…
Dometic refrigerator model# rm2662. *tr
Multiple tire blow outs less than 5000 miles with the first one, less than 80 miles with the replacement (spare never used always maintained) which then caused a third tire to strip. All of this within one trip with our rv that is just 5yrs old. We purchased it brand new and since he was a truck…
I have a 2004 keystone cougar 31qbhs travel trailer. I bought it used about 2 years ago. It had new tires on it when i bought it. On our second trip out (i check air pressure before leaving each time) i blew a tire. It has the discount tire - carlisle maxxus trailer tire - heaviest rated trailer…
Other Keystone Cougar years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Cougar | 2 | 0 |
| 2025 Cougar | 0 | 1 |
| 2024 Cougar | 0 | 1 |
| 2023 Cougar | 2 | 1 |
| 2022 Cougar | 3 | 6 |
| 2021 Cougar | 4 | 7 |
| 2020 Cougar | 3 | 8 |
| 2019 Cougar | 9 | 8 |
| 2018 Cougar | 4 | 4 |
| 2017 Cougar | 3 | 7 |
| 2016 Cougar | 5 | 2 |
| 2015 Cougar | 5 | 3 |
| 2014 Cougar | 4 | 4 |
| 2013 Cougar | 6 | 2 |
| 2012 Cougar | 5 | 2 |
| 2011 Cougar | 9 | 7 |
| 2010 Cougar | 10 | 4 |
| 2009 Cougar | 4 | 3 |
| 2008 Cougar | 9 | 3 |
| 2007 Cougar | 9 | 6 |
| 2006 Cougar | 6 | 4 |
| 2005 Cougar | 7 | 3 |
| 2004 | 26 | 3 |
| 2003 Cougar | 6 | 2 |
| 2002 Cougar | 6 | 1 |
| 2001 Cougar | 3 | 1 |
| 2000 Cougar | 1 | 2 |
| 1999 Cougar | 0 | 1 |
See all Keystone Cougar problems by year, every Keystone model, or the VIN decoder.
Similar Keystone models
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Frequently asked questions
What are the most common problems with the 2004 Keystone Cougar?
Owners most often report tires, equipment, electrical system problems. The top one, tires, accounts for 20 complaints.
Was there a recall on the 2004 Keystone Cougar?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Keystone Cougar a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cougar model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.