2020 Keystone Hideout Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 10, 2023 · 2 owner complaints analyzed

Compared with other Hideout years
Not enough data 2nd of 24 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2020 Keystone Hideout. That ranks 2nd out of 24 Hideout model years for complaints. The most reported problem area is equipment (1 complaints, 50%), typically at around 2,500 miles. Complaints mention 1 crash, 1 fire. There are 5 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2020 Keystone Hideout problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Equipment1 · ~2,500 mi
Wheels1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Equipment150%2,500——
Wheels150%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 1 complaints
2021: 1202112023: 120231

n = 2 complaints · Source: NHTSA

2020 Keystone Hideout recalls (5)

Tap a recall to see the problem, the risk and the fix.

Equipment:recreational vehicle/trailer:lpg systemsSep 13, 2021 · NHTSA campaign 21V708000 · 95,885 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Equipment:recreational vehicle/trailer:lpg systemsJun 4, 2021 · NHTSA campaign 21V427000 · 10,455 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet, Sprinter, and 2020 Keystone Hideout vehicles equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owners were notified of the defect on August 4, 2021. A final owner letter was mailed January 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369.

Tires; suspension:rear:axle:non-powered axle assemblyOct 2, 2020 · NHTSA campaign 20V606000 · 10 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2020 Hideout 290LHS recreational trailers. These vehicles were incorrectly built with 3500 pound axles and ST205/75R14D tires and rims rather than the 4400 pound axles and ST225/75R15D tires and rims as specified on the Federal Identification Tag.

Risk: The incorrect axle, tires and rims can result in the operator overloading the trailer, increasing the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace the incorrect axle, tires, and rims with 4400 pound axles, ST225/75R15D tires and matching rims, free of charge. The recall began October 16, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-388.

Equipment:recreational vehicle/trailer; tires:temporary/emergency spare tireFeb 25, 2020 · NHTSA campaign 20V105000 · 1,099 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2020 Hideout, Springdale, and Crossroads Zinger trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Risk: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Fix: Keystone will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 6, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-371.

Equipment:other:labelsAug 21, 2019 · NHTSA campaign 19V611000 · 67 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain 2019-2020 Hideout 25TH toy haulers. The trailers may be missing the Special Transportation Provision warning label in the garage area.

Risk: If the warning label is missing, occupants may not be cautioned that vehicles and equipment powered by internal combustion engines placed in recreational vehicles can cause carbon monoxide poisoning or asphyxiation, which could result in death or serious injury. The flammable liquids used to power these items can cause a fire or explosion, which can result in death or serious injury.

Fix: Keystone will notify owners, and dealers will provide the Special Transportation Provision warning labels, free of charge. The recall began on September 3, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-359.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2022 Keystone Hideout. The contact stated that while parked, the contact retracted the awning causing the awning to detach. The contact related the failure to NHTSA Campaign Number: 22V604000 (Equipment). The vehicle was not diagnosed nor repaired by an independent mechanic or…

Equipment · received Mar 10, 2023 · NHTSA complaint 11511212

The contact son owns a 2020 Keystone Hideout RV. The contact stated while her son was driving approximately 60 MPH, the four rear trailer wheels disconnected from the body of the trailer simultaneously. The contact was informed that the lug nuts were sheared off. A police report was filed, and the…

Wheels · received Sep 15, 2021 · NHTSA complaint 11433104

Other Keystone Hideout years

← 2019 Hideout · 2021 Hideout →

See all Keystone Hideout problems by year, every Keystone model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Keystone Hideout?

Owners most often report equipment, wheels problems. The top one, equipment, accounts for 1 complaint.

Was there a recall on the 2020 Keystone Hideout?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Keystone Hideout a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Hideout model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.