2004 Keystone Outback Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 29, 2017 · 3 owner complaints analyzed

Compared with other Outback years
Not enough data 5th of 24 for complaints
NHTSA crash rating
Not rated

Owners have filed 3 complaints with NHTSA about the 2004 Keystone Outback. That ranks 5th out of 24 Outback model years for complaints. The most reported problem area is suspension (2 complaints, 67%), typically at around 3,000 miles. Complaints mention 1 crash. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Keystone Outback problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension2 · ~3,000 mi
Tires1
Wheels1 · ~3,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension267%3,000——
Tires133%———
Wheels133%3,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2006, with 1 complaints
2006: 1200612007: 1200712008: 120081

n = 3 complaints · Source: NHTSA

2004 Keystone Outback recalls (2)

Tap a recall to see the problem, the risk and the fix.

EquipmentNov 22, 2017 · NHTSA campaign 17V755000 · 1,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment:recreational vehicle/trailerJul 17, 2008 · NHTSA campaign 08V325000 · 161,250 vehicles

Problem: Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. The refrigerator may have a defect in the boiler tube. Pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.

Risk: If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.

Fix: Keystone is working with dometic to repair these refrigerators (please see 08e032). Dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. Dometic has retained stericycle inc. To manage this campaign. Stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. Owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Wheel separations (EA04032) — opened Nov 23, 2004, closed Dec 30, 2005, led to recall 05V309000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

We were pulling our 29 ft. Travel trailer north on hwy 75 near jasper, fl., when suddenly it started to fishtail. We tried to control the swaying, but it increased until the camper was moving our car and carried us off the road. The camper completely collapsed even though we did not roll. We were…

Suspension · received Jul 25, 2008 · NHTSA complaint 10235798

Tl*the contact owns a 2004 keystone outback rv. The tire brand is duro, hwa-fong rubber industrial company ltd is the manufacturer. The tire size was t115/70d15. 25rss is the model number. The rv doesn't have a motor. The contact observed that the tread is separating on all 4 of his tires, the…

Tires · received Sep 24, 2007 · NHTSA complaint 10204869

I purchased an outback trailer from keystone rv in 2004 and it currently has 3000 miles on it. I recently noticed that the tires on the driver side have started to crack, and during the tire replacement the mechanic noticed that the hubs are loose on both axles on the driver side. I then took the…

Suspension · received May 24, 2006 · NHTSA complaint 10158231

Other Keystone Outback years

← 2003 Outback · 2005 Outback →

See all Keystone Outback problems by year, every Keystone model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Keystone Outback?

Owners most often report suspension, tires, wheels problems. The top one, suspension, accounts for 2 complaints.

Was there a recall on the 2004 Keystone Outback?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2004 Keystone Outback a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Outback model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.