2024 KIA EV9 Problems, Complaints & Recalls
- Compared with other EV9 years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 7 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 208 complaints with NHTSA about the 2024 KIA EV9. That is the most of any EV9 model year in the database (3 years). The most reported problem area is electrical system (102 complaints, 49%), typically at around 2,556 miles. Complaints mention 1 crash, 2 fires, 4 injuries. There are 7 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 208owner complaints
- 7safety recalls
- 1NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 KIA EV9 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System problems | 102 | 49% | 2,556 | “turn signals” (18%) | — |
| Unknown or Other | 39 | 19% | — | — | — |
| Forward Collision Avoidance | 24 | 12% | — | — | — |
| Suspension | 21 | 10% | 11,634 | — | — |
| Lane Departure | 20 | 10% | — | — | — |
| Vehicle Speed Control | 17 | 8% | — | — | — |
| Steering | 14 | 7% | — | — | — |
| Wheels | 14 | 7% | — | — | — |
| Seats | 11 | 5% | 17,854 | — | — |
| Fuel/propulsion System | 10 | 5% | — | — | — |
| Power Train | 9 | 4% | — | — | — |
| Service Brakes | 9 | 4% | — | — | — |
| Visibility/wiper | 9 | 4% | — | — | — |
| Structure | 8 | 4% | — | — | — |
| Seat Belts | 7 | 3% | 25,600 | — | — |
| Exterior Lighting | 6 | 3% | 55 | — | — |
| Back Over Prevention | 4 | 2% | — | — | — |
| Engine | 4 | 2% | — | — | — |
| Tires | 2 | 1% | — | — | — |
| Air Bags | 1 | 0% | — | — | — |
| Carry Handle, Shell, Base | 1 | 0% | — | — | — |
| Firerelated | 1 | 0% | 20,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 KIA EV9 recalls (7)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction batteryPark outside
Problem: Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Fix: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
Seats:critical fasteners
Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.
Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.
Fix: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.
Electrical system:software; electrical system: instrument cluster/panel
Problem: Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Fix: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
Parking brake:electrical:control module:software
Problem: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.
Risk: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.
Fix: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
Structure:interior panels:ceiling
Problem: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.
Fix: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
Seat belts:front:retractor
Problem: Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.
Fix: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.
Power train:driveline:differential unit
Problem: Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Risk: A loss of drive power or differential lock up can increase the risk of a crash.
Fix: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Windshield Wiper Failure (PE25004) — opened Apr 29, 2025, closed Mar 11, 2026.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On September 10, 2026, while driving my Kia EV9 on a public roadway, I experienced a suspected unintended and excessive activation of the vehicle's collision-avoidance/automatic emergency braking system. I was traveling straight in my lane when another vehicle approached from the right side and…
Beginning sometime after purchase, our 2024 Kia EV9 (VIN: [XXX]) developed a recurring failure of the multimedia display system (head unit). The screen goes completely dark after approximately 5 minutes of drive time and only restores after a full vehicle restart. This failure occurred…
The contact owns a 2024 Kia EV9. The contact stated that while attempting to release the rear seat belt to install a child safety seat, a significant amount of effort was required. The contact stated that after struggling with the seat belts over several months of use, the seat belt became fully…
When I started the car up, I noticed a little bit of chattering on the brake pedal, which seemed very unusual. I drove the car forward a little bit and then all of a sudden, all these lights displays and stop vehicle and check brake system now message showed up. The car was very sluggish to drive…
For several weeks the car has felt out of balance and I had it in the shop once to be balanced. The balance felt it lasted a very short time. I took the car in today to be checked out and the passenger rear tire couldnât hold a balance. Mechanic removed tire and the interior sound deadening foam…
Other KIA EV9 years
See all KIA EV9 problems by year, every KIA model, or the KIA VIN decoder.
Similar KIA models
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Frequently asked questions
What are the most common problems with the 2024 KIA EV9?
Owners most often report electrical system, unknown or other, forward collision avoidance problems. The top one, electrical system, accounts for 102 complaints.
Was there a recall on the 2024 KIA EV9?
Yes, 7 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 KIA EV9 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EV9 model years, the 2024 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.