2023 KIA Niro Phev Problems, Complaints & Recalls
- Compared with other Niro Phev years
- Not enough data 4th of 8 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 6 complaints with NHTSA about the 2023 KIA Niro Phev. That ranks 4th out of 8 Niro Phev model years for complaints. The most reported problem area is unknown or other (4 complaints, 67%). There are 2 safety recalls covering this model year.
- 6owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 KIA Niro Phev problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 4 | 67% | — | — | — |
| Power Train | 2 | 33% | 1,300 | — | — |
| Forward Collision Avoidance | 1 | 17% | — | — | — |
| Lane Departure | 1 | 17% | — | — | — |
| Vehicle Speed Control | 1 | 17% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 KIA Niro Phev recalls (2)
Tap a recall to see the problem, the risk and the fix.
Seats; electrical system:wiring
Problem: Kia America, Inc. (Kia) is recalling certain 2023-2025 Niro EV, Plug-in Hybrid (PHEV), and Hybrid vehicles. The floor wiring assembly beneath the front passenger seat may become damaged, which can prevent the front air bags and seat belts from deploying properly or cause an unintended side curtain air bag deployment.
Risk: Air bags and seat belts that deploy improperly or an air bag deploying unintentionally can increase the risk of injury in a crash.
Fix: Dealers will inspect, replace and reroute the floor wiring assembly, as necessary, free of charge. In addition, dealers will install wiring covers. Owner notification letters were mailed February 27, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC332.
Electrical system: instrument cluster/panel
Problem: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
Fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Unknown which component exactly as it does not throw a fault. I believe it to be transmission related as the behavior seems like a clutch to me, but dealership has not been able to confirm. Vehicle rolls freely in directions other than what is selected and does not respond to throttle input…
2023 Kia Niro electronic dash went blank, no speed indication, no adaptive cruise, no lane departure warning, no forward collision warning capabilities.
The engine oil levels are dropping rapidly. This percentage number is displayed, making the driver think that an oil change is needed or that there is a leak. There seems to be a miscommunication from a sensor to the computer system. The mechanics at the dealer keep saying that nothing is wrong…
While approaching an intersection light, that was turning red, I suddenly heard the car beeping rapidly and all the red warning lights on the dashboard behind the wheel went off and the vehicle stalled. Luckily the intersection light was red, so everyone was coming to a halt. I do remember the dash…
The contact owns a 2023 Kia Niro. The contact stated that while attempting to shift into drive (D), the transmission failed to shift to the intended gear. The contact stated that the failure was intermittent. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the…
Other KIA Niro Phev years
← 2022 Niro Phev · 2024 Niro Phev →
| Year | Complaints | Recalls |
|---|---|---|
| 2025 Niro Phev | 2 | 1 |
| 2024 Niro Phev | 3 | 1 |
| 2023 | 6 | 2 |
| 2022 Niro Phev | 12 | 1 |
| 2021 Niro Phev | 1 | 1 |
| 2020 Niro Phev | 5 | 1 |
| 2019 Niro Phev | 26 | 1 |
| 2018 Niro Phev | 13 | 1 |
See all KIA Niro Phev problems by year, every KIA model, or the KIA VIN decoder.
Similar KIA models
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Frequently asked questions
What are the most common problems with the 2023 KIA Niro Phev?
Owners most often report unknown or other, power train, forward collision avoidance problems. The top one, unknown or other, accounts for 4 complaints.
Was there a recall on the 2023 KIA Niro Phev?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 KIA Niro Phev a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Niro Phev model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.