2020 KIA RIO Problems, Complaints & Recalls
- Compared with other RIO years
- Fewer complaints than other years 17th of 24 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 27 complaints with NHTSA about the 2020 KIA RIO. That ranks 17th out of 24 RIO model years for complaints. The most reported problem area is unknown or other (8 complaints, 30%), typically at around 560 miles. Complaints mention 3 crashes, 5 fires, 1 injury. There is 1 safety recall covering this model year.

- 27owner complaints
- 1safety recalls
- 0NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 KIA RIO problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 8 | 30% | 560 | — | — |
| Electrical System | 5 | 19% | — | — | — |
| Engine | 5 | 19% | 300 | — | — |
| Power Train | 5 | 19% | 34,857 | — | — |
| Steering | 4 | 15% | — | — | — |
| Service Brakes | 3 | 11% | 560 | — | — |
| Exterior Lighting | 2 | 7% | — | — | — |
| Wheels | 2 | 7% | 186 | — | — |
| Air Bags | 1 | 4% | — | — | — |
| Seat Belts | 1 | 4% | 5,000 | — | — |
| Seats | 1 | 4% | — | — | — |
| Suspension | 1 | 4% | — | — | — |
| Vehicle Speed Control | 1 | 4% | — | — | — |
| Visibility/wiper | 1 | 4% | 25 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 KIA RIO recalls (1)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic:foundation components:master cylinder
Problem: Kia Motors America (Kia) is recalling certain 2020-2021 Rio vehicles. The brake master cylinder may have been manufactured with sharp edges that can damage the inner oil seal, resulting in reduced braking performance.
Risk: Reduced braking performance can cause longer brake pedal travel or extend the distance required to stop the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed January 11, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall SC223.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My 2020 Kia Rio S caught fire spontaneously while parked and unattended for 5 hours at my work parking lot. The vehicle was turned off and had not been involved in a collision. I was notified of the fire after it had already started. The fire caused catastrophic damage to the passenger compartment…
The contact owns a 2020 Kia Rio. The contact stated that while coming to a stoplight, the vehicle unexpectedly stalled. There was no warning light illuminated. The vehicle did not need to be restarted. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The…
Upon stopping at a red light and or stop sign, when applying brakes, the car continues to move forward, even after pumping the brakes. Vehicle has been diagnosed by a certified auto mechanic. The findings and recommendation for the Brake Master Cylinder to be the reason the vehicle continues to…
I was driving up a hill and it would not go past 20-30 mph, and the rpm will sometimes go up when not accelerating. The transmission does not shift when driving and will sometimes make the car stop and go stop and go continuously. Tried accelerating but the rpm would go up while the mph would not.
I went into a rural King store to shop when I came back out my car was completely filled with smoke. I opened the front passengerdoor and the smoke hit me in the face it was so thick and green it was just it took my breath. It took me 10 minutes to locate what had happened and down on the door…
Other KIA RIO years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 RIO | 12 | 0 |
| 2022 RIO | 11 | 1 |
| 2021 RIO | 15 | 2 |
| 2020 | 27 | 1 |
| 2019 RIO | 22 | 1 |
| 2018 RIO | 28 | 1 |
| 2017 RIO | 31 | 2 |
| 2016 RIO | 77 | 2 |
| 2015 RIO | 52 | 1 |
| 2014 RIO | 52 | 1 |
| 2013 RIO | 153 | 1 |
| 2012 RIO | 54 | 1 |
| 2011 RIO | 24 | 0 |
| 2010 RIO | 26 | 0 |
| 2009 RIO | 39 | 0 |
| 2008 RIO | 46 | 1 |
| 2007 RIO | 46 | 1 |
| 2006 RIO | 74 | 1 |
| 2005 RIO | 37 | 1 |
| 2004 RIO | 38 | 2 |
| 2003 RIO | 74 | 3 |
| 2002 RIO | 128 | 1 |
| 2001 RIO | 223 | 3 |
| 2000 RIO | 3 | 0 |
See all KIA RIO problems by year, every KIA model, or the KIA VIN decoder.
Similar KIA models
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Frequently asked questions
What are the most common problems with the 2020 KIA RIO?
Owners most often report unknown or other, electrical system, engine problems. The top one, unknown or other, accounts for 8 complaints.
Was there a recall on the 2020 KIA RIO?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 KIA RIO a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RIO model years, the 2020 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.