2020 KIA RIO Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 30, 2026 · 27 owner complaints analyzed

Compared with other RIO years
Fewer complaints than other years 17th of 24 for complaints
NHTSA crash rating
Not rated

Owners have filed 27 complaints with NHTSA about the 2020 KIA RIO. That ranks 17th out of 24 RIO model years for complaints. The most reported problem area is unknown or other (8 complaints, 30%), typically at around 560 miles. Complaints mention 3 crashes, 5 fires, 1 injury. There is 1 safety recall covering this model year.

KIA RIO
2017 Kia Rio (YB) S 5-door hatchback. Photographed in Fremantle, Western Australia , Australia.. Representative photo; appearance varies by model year. Photo: EurovisionNim, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2020 KIA RIO problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other8 · ~560 mi
Electrical System5
Engine5 · ~300 mi
Power Train5 · ~34,857 mi
Steering4
Service Brakes3 · ~560 mi
Exterior Lighting2
Wheels2 · ~186 mi
Air Bags1
Seat Belts1 · ~5,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other830%560——
Electrical System519%———
Engine519%300——
Power Train519%34,857——
Steering415%———
Service Brakes311%560——
Exterior Lighting27%———
Wheels27%186——
Air Bags14%———
Seat Belts14%5,000——
Seats14%———
Suspension14%———
Vehicle Speed Control14%———
Visibility/wiper14%25——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 8 complaints
2020: 2202022021: 8202182022: 4202242023: 6202362024: 1202412025: 4202542026: 220262

n = 27 complaints · Source: NHTSA

2020 KIA RIO recalls (1)

Tap a recall to see the problem, the risk and the fix.

Service brakes, hydraulic:foundation components:master cylinderDec 1, 2021 · NHTSA campaign 21V936000 · 87 vehicles

Problem: Kia Motors America (Kia) is recalling certain 2020-2021 Rio vehicles. The brake master cylinder may have been manufactured with sharp edges that can damage the inner oil seal, resulting in reduced braking performance.

Risk: Reduced braking performance can cause longer brake pedal travel or extend the distance required to stop the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed January 11, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall SC223.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

My 2020 Kia Rio S caught fire spontaneously while parked and unattended for 5 hours at my work parking lot. The vehicle was turned off and had not been involved in a collision. I was notified of the fire after it had already started. The fire caused catastrophic damage to the passenger compartment…

Seats · received Aug 30, 2026 · NHTSA complaint 11760758

The contact owns a 2020 Kia Rio. The contact stated that while coming to a stoplight, the vehicle unexpectedly stalled. There was no warning light illuminated. The vehicle did not need to be restarted. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The…

Power Train · received Mar 17, 2026 · NHTSA complaint 11725043

Upon stopping at a red light and or stop sign, when applying brakes, the car continues to move forward, even after pumping the brakes. Vehicle has been diagnosed by a certified auto mechanic. The findings and recommendation for the Brake Master Cylinder to be the reason the vehicle continues to…

Service Brakes · received Sep 30, 2025 · NHTSA complaint 11690648

I was driving up a hill and it would not go past 20-30 mph, and the rpm will sometimes go up when not accelerating. The transmission does not shift when driving and will sometimes make the car stop and go stop and go continuously. Tried accelerating but the rpm would go up while the mph would not.

Power Train · received Jun 9, 2025 · NHTSA complaint 11665742

I went into a rural King store to shop when I came back out my car was completely filled with smoke. I opened the front passengerdoor and the smoke hit me in the face it was so thick and green it was just it took my breath. It took me 10 minutes to locate what had happened and down on the door…

Electrical System · received Apr 6, 2025 · NHTSA complaint 11653010

Other KIA RIO years

← 2019 RIO · 2021 RIO →

See all KIA RIO problems by year, every KIA model, or the KIA VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 KIA RIO?

Owners most often report unknown or other, electrical system, engine problems. The top one, unknown or other, accounts for 8 complaints.

Was there a recall on the 2020 KIA RIO?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 KIA RIO a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RIO model years, the 2020 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.