KIA Soul Service Brakes Problems

Source: NHTSA · Updated Oct 15, 2026 · 202 complaints analyzed

Owners have filed 202 complaints with NHTSA about service brakes problems on the KIA Soul across 16 model years. The 2014 model year has the most (31).

At what mileage do service brakes problems happen?

Based on 92 complaints that reported the odometer reading.

Under 10k miles26 · 28%
10k–25k miles20 · 22%
25k–50k miles10 · 11%
50k–75k miles16 · 17%
75k–100k miles8 · 9%
100k–150k miles6 · 7%
150k+ miles6 · 7%

How serious are the reports?

Of 202 complaints, 38 mention a crash, 11 a fire, 15 an injury.

KIA Soul service brakes complaints by model year

Peak: 2014, with 31 complaints
2010: 112010112011: 13132012: 122012122013: 30302014: 312014312015: 29292016: 182016182017: 12122018: 6201862019: 552020: 102020102021: 10102022: 3202232023: 882024: 2202422025: 22

n = 202 complaints · Source: NHTSA

Model yearService Brakes complaintsShare of that yearMedian miles
2025 Soul217%—
2024 Soul27%—
2023 Soul815%—
2022 Soul33%—
2021 Soul104%6,005
2020 Soul103%7,550
2019 Soul54%400
2018 Soul63%6,100
2017 Soul124%19,990
2016 Soul182%45,639
2015 Soul293%17,500
2014 Soul313%17,869
2013 Soul305%12,800
2012 Soul122%74,000
2011 Soul137%55,000
2010 Soul118%77,000

When owners reported it

Peak: 2023, with 34 complaints
2012: 2201222013: 992014: 112014112015: 882016: 8201682017: 772018: 102018102019: 18182020: 142020142021: 662022: 132022132023: 34342024: 222024222025: 21212026: 19202619

n = 202 complaints · Source: NHTSA

Related recalls (1)

Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/modulePark outsideSep 25, 2023 · NHTSA campaign 23V652000 · 1,730,192 vehicles

Model years: 2011, 2012, 2013

Problem: Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

An authorized Kia dealership (Car Town Kia in Lexington Ky) refused to complete federal safety recall SC334 after a technician snapped a bleeder screw, instead demanding a $3,022.83 payment for an unauthorized full brake overhaul. Citing rust buildup to deny the mandated safety repair violates…

Received Oct 14, 2026 · NHTSA complaint 11771221

My brakes failed to stop my car I was driving down [XXX]. I went to brake because I was going to slow down cause I was just over the speed limit and my brakes went all the way to the floor and I I could not stop the car with the brakes , so I pulled over to the side and slowly came to a halt. I was…

Received Oct 2, 2026 · NHTSA complaint 11768428

The Engine powered down to the point where the car stalled out. It would not accelerate. This was quite dangerous! I was in traffic when this happened. Trying to get it to a safer spot, I restarted the engine a few times; the brakes were extremely hard & wouldn't let me mash them down to catch to…

Received Sep 21, 2026 · NHTSA complaint 11765798

Was driving car lost power of steering and brakes black smoke filled vehicle I jumped out of the car and it went up in flames . The vehicle behind me said the flames were coming out of my front engine

Received Sep 13, 2026 · NHTSA complaint 11763887

I purchased Dorman part #74015 Brake Pedal Stopper from AutoZone Altamonte after an employee recommended it for my 2012 Kia Soul without checking system compatibility. I installed it that night. On, while driving on a busy road in Orlando, FL, my brake pedal locked completely solid and could not be…

Received Jul 24, 2026 · NHTSA complaint 11752753

Frequently asked questions

Do all KIA Souls have service brakes problems?

No. NHTSA has 202 owner complaints about service brakes for the KIA Soul. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the KIA Soul service brakes?

Yes: 1 safety recall list service brakes. Check your VIN on NHTSA.gov to see whether the fix was done on your car.

Other KIA Soul problems

See all KIA Soul problems.