2020 Lincoln MKZ Problems, Complaints & Recalls
- Compared with other MKZ years
- Not enough data 14th of 15 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 2 complaints with NHTSA about the 2020 Lincoln MKZ. That ranks 14th out of 15 MKZ model years for complaints. The most reported problem area is steering (1 complaints, 50%). There is 1 safety recall covering this model year.
- 2owner complaints
- 1safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Lincoln MKZ problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Steering | 1 | 50% | — | — | — |
| Unknown or Other | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Lincoln MKZ recalls (1)
Tap a recall to see the problem, the risk and the fix.
Back over prevention:software
Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You…
My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [XXX] . Car was towed…
Other Lincoln MKZ years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 | 2 | 1 |
| 2019 MKZ | 21 | 1 |
| 2018 MKZ | 35 | 2 |
| 2017 MKZ | 141 | 4 |
| 2016 MKZ | 64 | 6 |
| 2015 MKZ | 84 | 10 |
| 2014 MKZ | 97 | 13 |
| 2013 MKZ | 109 | 12 |
| 2012 MKZ | 146 | 5 |
| 2011 MKZ | 145 | 5 |
| 2010 MKZ | 169 | 7 |
| 2009 MKZ | 114 | 6 |
| 2008 MKZ | 281 | 4 |
| 2007 MKZ | 259 | 4 |
| 2006 MKZ | 0 | 4 |
See all Lincoln MKZ problems by year, every Lincoln model, or the Lincoln VIN decoder.
Similar Lincoln models
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Frequently asked questions
What are the most common problems with the 2020 Lincoln MKZ?
Owners most often report steering, unknown or other problems. The top one, steering, accounts for 1 complaint.
Was there a recall on the 2020 Lincoln MKZ?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Lincoln MKZ a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other MKZ model years, the 2020 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.