2009 Mack CXU Problems, Complaints & Recalls
- Compared with other CXU years
- Not enough data 1st of 9 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 3 complaints with NHTSA about the 2009 Mack CXU. That is the most of any CXU model year in the database (9 years). The most reported problem area is structure (2 complaints, 67%), typically at around 179,708 miles. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 3owner complaints
- 3safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2009 Mack CXU problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Structure | 2 | 67% | 179,708 | — | — |
| Trailer Hitches | 2 | 67% | 179,708 | — | — |
| Suspension | 1 | 33% | 303,175 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2009 Mack CXU recalls (3)
Tap a recall to see the problem, the risk and the fix.
Electrical system
Problem: Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
Risk: Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
Fix: Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Exterior lighting:fog lights; electrical system:wiring:fuses and circuit breakers
Problem: Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
Risk: If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
Fix: Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
Trailer hitches:fifth wheel assembly
Problem: Mack trucks is recalling certain model year 2008-2011 chu and cxu heavy trucks manufactured from january 2008 through july 2010. There may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification.
Risk: The bolts may fail and could result in the fifth wheel coming loose causing the trailer to separate from the tractor increasing the risk of a crash.
Fix: Dealers will inspect and replace the bolts as required free of charge. The safety recall began on may 30, 2011. Owners may contact mack trucks at 1-800-866-1177.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Failing 5th wheel attachment bolts (PE10042) — opened Nov 4, 2010, closed Apr 27, 2011, led to recall 11V209000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On tuesday, july 19 of 2011, i observed that the 5th wheel bolts on abf unit number 19223 were loose enough to be turned by hand. The bolts are not being interfered with by the huck rivets below them. The nuts are prevailing torque lock nuts and are not loose on the bolts. The bolts have stretched…
Some of the 2008, many of the 2009, and almost all of the 2010 model mack trucks used by abf freight system were built and delivered with weak bolts holding the 5th wheel coupler to the frame. On 27 sept 2010, unit 19212 was in the shop for routine repairs. A mechanic noticed that all of the bolts…
My coworker was changing the oil on a 2009 mack and i happened to notice that the 5th wheel plate was shifting around on the frame. I applied a box end wrench to the mount bolts and discovered that all ten of the fasteners holding the 5th wheel to the frame could be turned easily using one hand…
Other Mack CXU years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 CXU | 1 | 1 |
| 2015 CXU | 0 | 0 |
| 2014 CXU | 0 | 0 |
| 2013 CXU | 0 | 0 |
| 2010 CXU | 1 | 7 |
| 2009 | 3 | 3 |
| 2008 CXU | 0 | 7 |
| 2007 CXU | 0 | 3 |
| 2006 CXU | 0 | 1 |
See all Mack CXU problems by year, every Mack model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2009 Mack CXU?
Owners most often report structure, trailer hitches, suspension problems. The top one, structure, accounts for 2 complaints.
Was there a recall on the 2009 Mack CXU?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2009 Mack CXU a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CXU model years, the 2009 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.