2010 Mack CXU612 Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 27, 2011 · 6 owner complaints analyzed

Compared with other CXU612 years
Not enough data 1st of 2 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 6 complaints with NHTSA about the 2010 Mack CXU612. That is the most of any CXU612 model year in the database (2 years). The most reported problem area is trailer hitches (6 complaints, 100%), typically at around 63,450 miles. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2010 Mack CXU612 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Trailer Hitches6 · ~63,450 mi
Structure3 · ~51,285 mi
Suspension1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Trailer Hitches6100%63,450——
Structure350%51,285——
Suspension117%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2010, with 4 complaints
2010: 4201042011: 220112

n = 6 complaints · Source: NHTSA

2010 Mack CXU612 recalls (0)

No safety recalls are on file for the 2010 Mack CXU612.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Failing 5th wheel attachment bolts (PE10042) — opened Nov 4, 2010, closed Apr 27, 2011, led to recall 11V209000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The 5th wheel mount bolts on my company's 2010 and 2009 mack trucks are stretching and becoming loose. I saw unit 10101 on sunday, 20 march 2011 on our yard ready to hook up. I had finished my shift and was walking past the unit when i reached out and turned the bolt by hand. *tr

Trailer Hitches · received Mar 22, 2011 · NHTSA complaint 10392537

I am a mechanic for a large trucking firm. I have been complaining about the 5th wheel bolts on our 2008, 2009, and 2010 mack trucks for two years now. The company has yet to implement a program to correct this matter, instead choosing to threaten me with disciplinary action for pointing out loose…

Trailer Hitches · received Mar 15, 2011 · NHTSA complaint 10390328

Mack has been selling over the road trucks with substandard bolts holding the 5th wheel to the frame. As a mechanic with abf, i am seeing trucks every day with 5th wheels that are loose. On 22 september 2010, i worked on unit #10222 at the little rock shop. This truck had only 4376 miles on it and…

Structure · received Oct 3, 2010 · NHTSA complaint 10358965

As a mechanic contracted to maintain abf road tractors, i worked on unit 10064 on 9/22/2010. I discovered that the 5th wheel mount bolts were all loose. This truck had only 51,285 miles of service pulling pup trailers! I removed the bolts to make sure there was no thread damage, lightly oiled them…

Structure · received Sep 22, 2010 · NHTSA complaint 10357085

I am a mechanic for abf freight system. I have observed that many of the mack trucks we use in our road fleet have premature failure of the fasteners holding the 5th wheel coupler to the truck frame. I worked on unit 10016 on 9/21/2010 and checked the 5th wheel bolt tightness as a follow up to…

Structure · received Sep 21, 2010 · NHTSA complaint 10356871

Other Mack CXU612 years

2011 CXU612 →

YearComplaintsRecalls
2011 CXU61210
201060

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Frequently asked questions

What are the most common problems with the 2010 Mack CXU612?

Owners most often report trailer hitches, structure, suspension problems. The top one, trailer hitches, accounts for 6 complaints.

Was there a recall on the 2010 Mack CXU612?

No safety recalls are on file for this model year.

Was the 2010 Mack CXU612 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CXU612 model years, the 2010 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.