2004 Mack DM Problems, Complaints & Recalls
- Compared with other DM years
- Not enough data 2nd of 9 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2004 Mack DM so far. There are 4 safety recalls covering this model year.
- 0owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2004 Mack DM recalls (4)
Tap a recall to see the problem, the risk and the fix.
Power train:axle assembly
Problem: Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
Risk: These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
Fix: Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.
Power train:axle assembly
Problem: Mack is recalling 10,300 model year 2004 and 2005 cl, cv, dm, le, and rb and model year 2004 rd heavy trucks manufactured from october 1, 2003 through september 30, 2004, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
Risk: These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
Fix: Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on august 14, 2009. Owners may contact mack at 1-800-866-1177.
Steering
Problem: On certain heavy-duty, class 8 trucks, the lower and upper steering shaft pinch bolts were improperly tightened.
Risk: As a result of this condition, the steering shaft could possibly come loose which could lead to a sudden loss of vehicle control, which could result in a crash.
Fix: Dealers will inspect the torque at the suspect joints, and correct if necessary free of charge. The recall began on may 5, 2005. Owners may contact mack at 1-610-709-2131.
Service brakes, air:disc:chamber
Problem: Certain trucks fail to comply with the requirements of federal motor vehicle safety standard no. 121, "air brake systems." the front brake chamber on some 18,000 lb. And 20,000 lb front axle assemblies is too small to meet stopping distance requirements.
Risk: This could cause the stopping distance to be increased, which could result in a crash.
Fix: Dealers will replace the front brake chambers. The recall began april 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Mack DM years
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Frequently asked questions
What are the most common problems with the 2004 Mack DM?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2004 Mack DM?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Mack DM a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other DM model years, the 2004 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.