2025 Mack Granite (gr) Problems, Complaints & Recalls
- Compared with other Granite (gr) years
- Not enough data 5th of 13 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2025 Mack Granite (gr). That ranks 5th out of 13 Granite (gr) model years for complaints. The most reported problem area is electrical system (1 complaints, 100%). There are 8 safety recalls covering this model year.
- 1owner complaints
- 8safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2025 Mack Granite (gr) problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 1 | 100% | — | — | — |
| Engine | 1 | 100% | — | — | — |
| Power Train | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2025 Mack Granite (gr) recalls (8)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting:headlights
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Granite trucks equipped with LED headlights. The LED headlights may fail.
Risk: Loss of headlight illumination can reduce visibility, increasing the risk of a crash.
Fix: Dealers will replace the LED headlights, free of charge. Owner letters were mailed July 23, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 10, 2025.
Seat belts:front:anchorage
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Fix: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
Electrical system:12v/24v/48v battery
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Granite vehicles. The power cables may have been improperly routed, which can cause an electrical short.
Risk: An electrical short can cause an engine stall, increasing the risk of a crash. An electrical short can also cause the cables to overheat, increasing the risk of a fire.
Fix: Dealers will re-route the power cables, free of charge. Owner notification letters were mailed June 16, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0480.
Electrical system:software; service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Fix: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Tires
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2019-2025 GR and 2018 GU Granite vehicles equipped with non-DOT tested tires. The tires may not have been DOT tested and confirmed to be sufficient for the vehicles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires - Other Than Passenger Cars."
Risk: Insufficient tires can fail, increasing the risk of a crash.
Fix: Dealers will inspect and replace the tires as necessary, free of charge. Owner notification letters were mailed November 6, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0471.
Seats:critical fasteners; seat belts:critical fasteners
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Risk: An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Fix: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
Steering:linkages:tie rod assembly
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Risk: The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
Steering:linkages:drag:link:connectionDo not drive
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2025 Mack AN, GR, and TE trucks. The drag link may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
Risk: A sudden loss of steering control increases the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the drag links, as necessary, free of charge. Owner notification letters were mailed June 20, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0465.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the…
Other Mack Granite (gr) years
← 2024 Granite (gr) · 2026 Granite (gr) →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Granite (gr) | 0 | 1 |
| 2026 Granite (gr) | 0 | 1 |
| 2025 | 1 | 8 |
| 2024 Granite (gr) | 0 | 10 |
| 2023 Granite (gr) | 2 | 8 |
| 2022 Granite (gr) | 2 | 9 |
| 2021 Granite (gr) | 0 | 9 |
| 2020 Granite (gr) | 2 | 7 |
| 2019 Granite (gr) | 2 | 7 |
| 2018 Granite (gr) | 0 | 2 |
| 2017 Granite (gr) | 0 | 1 |
| 2016 Granite (gr) | 0 | 1 |
| 2015 Granite (gr) | 0 | 1 |
See all Mack Granite (gr) problems by year, every Mack model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2025 Mack Granite (gr)?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 1 complaint.
Was there a recall on the 2025 Mack Granite (gr)?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2025 Mack Granite (gr) a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Granite (gr) model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.