2017 Mack Granite (gu) Problems, Complaints & Recalls
- Compared with other Granite (gu) years
- Not enough data 1st of 15 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2017 Mack Granite (gu). That is the most of any Granite (gu) model year in the database (15 years). The most reported problem area is wheels (1 complaints, 100%). Complaints mention 1 crash, 1 injury. There are 3 safety recalls covering this model year.
- 1owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2017 Mack Granite (gu) problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Wheels | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2017 Mack Granite (gu) recalls (3)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting:turn signal
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2015-2023 GU and GR vehicles. The turn signals may be positioned incorrectly, reducing their visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.
Fix: Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.
Suspension:front:hub
Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axle.
Risk: Overloaded front wheel hubs can result in premature failure of the hubs, bearings, and the related components, which can cause the front hub assembly to separate from the front axle. Because of this, the driver may lose control of the vehicle or parts may be dropped on the road, increasing the risk of a crash.
Fix: Mack will notify owners, and dealers will replace the hub assemblies, free of charge. The recall began on February 16, 2017. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0406.
Steering
Problem: Mack Trucks, Inc. (Mack) is recalling certain model year 2016-2017 Granite (GU) and TerraPro (MRU) trucks manufactured from November 9, 2015, through January 19, 2016. The affected trucks may be missing a roll pin to secure the upper steering yoke to the steering shaft.
Risk: If the roll pin is missing, the steering shaft may disconnect from the yoke, resulting in a complete loss of steering and increasing the risk of a crash.
Fix: Mack will notify owners, and dealers will inspect the vehicles and replace the steering shaft if the roll pin is missing, free of charge. The recall began on April 1, 2016. Owners may contact Mack customer service at 1-610-709-2131. Mack's recall campaign number for this recall is SC0400.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
This referral involves a dump truck injury accident resulting in the vehicle overturning. I am a ky osha compliance officer assigned a complaint in regards to this vehicle. The complainant alleges that the truck needed new tires. They allege that a blown worn tire caused this accident. The accident…
Other Mack Granite (gu) years
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Frequently asked questions
What are the most common problems with the 2017 Mack Granite (gu)?
Owners most often report wheels problems. The top one, wheels, accounts for 1 complaint.
Was there a recall on the 2017 Mack Granite (gu)?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2017 Mack Granite (gu) a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Granite (gu) model years, the 2017 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.