2018 Mack MRU Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 23, 2025 · 1 owner complaints analyzed

Compared with other MRU years
Not enough data 1st of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2018 Mack MRU. That is the most of any MRU model year in the database (11 years). The most reported problem area is wheels (1 complaints, 100%), typically at around 40,000 miles. There is 1 safety recall covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2018 Mack MRU problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Wheels1 · ~40,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Wheels1100%40,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

2018 Mack MRU recalls (1)

Tap a recall to see the problem, the risk and the fix.

Service brakes, air:antilockJan 23, 2025 · NHTSA campaign 25V030000 · 142 vehicles

Problem: Mack Trucks, Inc. (Mack) is recalling certain 2010-2018 MRU and 2019-2025 Terrapro towing vehicles. The vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Risk: Driving without a functioning anti-lock brake system may result in the trailer not braking as intended, increasing the risk of a crash.

Fix: Dealers will add an ABS warning light and circuitry, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0474.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

2018 mack gru with 40k has two cracked front wheels made by alcoa. We have 10 other trucks 2012 to 2019 with same wheels and no cracks. After little research on the internet it is obvious many other people are having this problem on buses, rvs, and trucks. Strange we would have 2 on same truck and…

Wheels · received Oct 6, 2020 · NHTSA complaint 11362996

Other Mack MRU years

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Frequently asked questions

What are the most common problems with the 2018 Mack MRU?

Owners most often report wheels problems. The top one, wheels, accounts for 1 complaint.

Was there a recall on the 2018 Mack MRU?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2018 Mack MRU a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other MRU model years, the 2018 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.