2020 Mack Pinnacle (pi/pn) Problems, Complaints & Recalls
- Compared with other Pinnacle (pi/pn) years
- Not enough data 1st of 10 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
NHTSA has received no owner complaints about the 2020 Mack Pinnacle (pi/pn) so far. There are 4 safety recalls covering this model year.
- 0owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
2020 Mack Pinnacle (pi/pn) recalls (4)
Tap a recall to see the problem, the risk and the fix.
Electrical system:software; service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Risk: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
Fix: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Electronic stability control (esc):control module:software
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Risk: A vehicle that drifts out of its lane increases the risk of a crash.
Fix: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423.
Exterior lighting
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem and Pinnacle trucks. The conspicuity reflectors at the back of the cab may be blocked by the exhaust system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: If the reflectors are blocked, the vehicle's visibility to other drivers may be reduced, increasing the risk of crash.
Fix: Mack has notified owners, and dealers will install additional reflectors on the back of the cab, free of charge. The recall began April 10, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0418.
Visibility:rearview mirrors/devices:exterior
Problem: Mack Trucks, Inc. (Mack) is recalling certain 2019-2020 Mack Anthem, Granite, Pinnacle vehicles. The passenger side door down view mirror may detach from the door.
Risk: If the mirror detaches from the door, the mirror may strike another vehicle or pedestrian, increasing the risk of injury or crash.
Fix: Mack will notify owners, and dealers will properly attach the mirror, free of charge. The recall began March 19, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0416.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Other Mack Pinnacle (pi/pn) years
← 2019 Pinnacle (pi/pn) · 2021 Pinnacle (pi/pn) →
See all Mack Pinnacle (pi/pn) problems by year, every Mack model, or the VIN decoder.
Embed this 2020 Mack Pinnacle (pi/pn) badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2020 Mack Pinnacle (pi/pn)?
NHTSA has no owner complaints on file yet.
Was there a recall on the 2020 Mack Pinnacle (pi/pn)?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Mack Pinnacle (pi/pn) a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Pinnacle (pi/pn) model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.