2002 Mack RB Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 26, 2010 · 0 owner complaints analyzed

Compared with other RB years
Not enough data 1st of 8 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2002 Mack RB so far. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2002 Mack RB recalls (2)

Tap a recall to see the problem, the risk and the fix.

Power train:axle assemblyMar 3, 2010 · NHTSA campaign 10V069000 · 15,490 vehicles

Problem: Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.

Risk: These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.

Fix: Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.

Suspension:rearMar 21, 2002 · NHTSA campaign 02V061002 · 213 vehicles

Problem: On certain heavy duty trucks equipped with dana spicer tandem drive axle models ds463, an undersized attachment weld may fracture without warning.

Risk: The loss of this attachment to the vehicle chassis can adversely affect vehicle handling or driver control.

Fix: The dealers will remove the suspect bracket, inspect the axle housing, and reweld the bracket to the axle housing. Owner notification began april 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Other Mack RB years

← 2001 RB · 2003 RB →

YearComplaintsRecalls
2005 RB01
2004 RB02
2003 RB01
200202
2001 RB03
2000 RB03
1999 RB02
1998 RB02

See all Mack RB problems by year, every Mack model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Mack RB?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2002 Mack RB?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Mack RB a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other RB model years, the 2002 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.