1997 Mercedes Benz 420 Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 4, 2013 · 22 owner complaints analyzed

Compared with other 420 years
Far more complaints than other years 1st of 4 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 22 complaints with NHTSA about the 1997 Mercedes Benz 420. That is the most of any 420 model year in the database (4 years). The most reported problem area is suspension (11 complaints, 50%), typically at around 150,000 miles. Complaints mention 1 crash, 1 fire, 2 injuries. There are no safety recalls on file for this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1997 Mercedes Benz 420 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension11 · ~150,000 mi
Power Train3 · ~140,000 mi
Fuel System, Gasoline2 · ~123,000 mi
Seat Belts2
Exterior Lighting1 · ~111,111 mi
Latches/locks/linkages1
Seats1
Structure1 · ~80,000 mi
Vehicle Speed Control1
Visibility1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension1150%150,000——
Power Train314%140,000——
Fuel System, Gasoline29%123,000——
Seat Belts29%———
Exterior Lighting15%111,111——
Latches/locks/linkages15%———
Seats15%———
Structure15%80,000——
Vehicle Speed Control15%———
Visibility15%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 1997, with 2 complaints
1996: 1199611997: 2199721999: 2199922000: 1200012001: 2200122004: 2200422005: 1200512006: 2200622007: 2200722008: 2200822009: 1200912011: 2201122012: 1201212013: 120131

n = 22 complaints · Source: NHTSA

1997 Mercedes Benz 420 recalls (0)

No safety recalls are on file for the 1997 Mercedes Benz 420.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Weld broke and dislodged the springs.. *tr

Suspension · received Oct 4, 2013 · NHTSA complaint 10546758

Tl* the contact owns a 1997 mercedes benz e420. The contact stated that while driving 40 mph, he heard a loud pop near the front passenger side of the vehicle. The contact pulled the vehicle over and saw that metal was hanging from under the vehicle. The contact stated the vehicle was able to be…

Power Train · received Jun 14, 2012 · NHTSA complaint 10461727

I am filing a complaint regarding after warranty support for the above referenced vehicle. The spring seat detached from the body of the automobile causing the suspension to fail while the vehicle was in motion at 45 mph on a downhill grade. As the suspension detached from the car, the left front…

Suspension · received Sep 12, 2011 · NHTSA complaint 10424746

I am a victim of a dangerous safety design flaw in my 1997 mercedes benz e420. Last week, my wife was driving the car in a straight line on a local street near our home, when the passenger side coil spring flew out of the car, resulting in her completely losing control of the vehicle. There were no…

Suspension · received Jul 21, 2011 · NHTSA complaint 10413904

1997 mercedes e420 driver's side coil spring perch failure. *tr

Suspension · received Feb 8, 2009 · NHTSA complaint 10257996

Other Mercedes Benz 420 years

← 1996 420 · 1999 420 →

YearComplaintsRecalls
1999 42050
1997220
1996 42010
1995 420150

See all Mercedes Benz 420 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 1997 Mercedes Benz 420?

Owners most often report suspension, power train, fuel system, gasoline problems. The top one, suspension, accounts for 11 complaints.

Was there a recall on the 1997 Mercedes Benz 420?

No safety recalls are on file for this model year.

Was the 1997 Mercedes Benz 420 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 420 model years, the 1997 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.