2014 Mercedes-Benz AMG CLA45 Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 15, 2025 · 16 owner complaints analyzed

Compared with other AMG CLA45 years
Far more complaints than other years 1st of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 16 complaints with NHTSA about the 2014 Mercedes-Benz AMG CLA45. That is the most of any AMG CLA45 model year in the database (10 years). The most reported problem area is air bags (3 complaints, 19%). There are 5 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2014 Mercedes-Benz AMG CLA45 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags3
Electrical System3
Power Train3 · ~48,234 mi
Structure3 · ~75,000 mi
Engine2
Fuel/propulsion System2
Tires2
Unknown or Other2 · ~7,500 mi
Visibility1 · ~70,000 mi
Visibility/wiper1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags319%———
Electrical System319%———
Power Train319%48,234——
Structure319%75,000——
Engine213%———
Fuel/propulsion System213%———
Tires213%———
Unknown or Other213%7,500——
Visibility16%70,000——
Visibility/wiper16%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 5 complaints
2015: 1201512017: 1201712018: 2201822019: 1201912021: 1202112022: 3202232024: 5202452025: 220252

n = 16 complaints · Source: NHTSA

2014 Mercedes-Benz AMG CLA45 recalls (5)

Tap a recall to see the problem, the risk and the fix.

Structure:body:roof and pillarsDec 15, 2023 · NHTSA campaign 23V854000 · 2,976 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Risk: A detached roof panel can become a road hazard, increasing the risk of a crash.

Fix: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Structure:body:roof and pillarsMar 19, 2021 · NHTSA campaign 21V197000 · 15,096 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Risk: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Fix: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

CommunicationNov 1, 2019 · NHTSA campaign 19V787000 · 24,226 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Air bags:frontalOct 6, 2017 · NHTSA campaign 17V627000 · 495,290 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Air bags:sensor:occupant classification; visibility/wiper; electrical system: instrument cluster/panel; electrical system:wiring:fuses and circuit breakersJul 6, 2015 · NHTSA campaign 15V426000 · 43 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected vehicles have fuses that may have been incorrectly installed in the passenger side interior fuse boxes.

Risk: If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition system or the passenger side airbag indicator lamp be affected, the risk of injury for passengers in the event of a crash would be increased. Should the function of the instrument cluster and the windshield wipers be affected, the risk of a crash would be increased.

Fix: MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015060007.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
  • Front Roof Panel Detachment (PE21001) — opened Jan 8, 2021, closed Oct 14, 2021, led to recall 21V197000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2014 Mercedes-Benz AMG CLA45. The contact stated that while driving approximately 65 MPH, the glass panel between the front windshield and the sunroof suddenly detached. The contact inspected the vehicle and found information on NHTSA Campaign Number: 23V854000 (Structure). The…

Structure · received Sep 15, 2025 · NHTSA complaint 11687280

The ‘Sunroof shade’ malfunctioned. Just randomly came off-track. Yes, it is still available to inspect. Shade now hangs down and rises a safety concern for visibility. Not inspected by a dealer or other representative yet. No warning lights or failure notices are present.

Visibility/wiper · received Apr 1, 2025 · NHTSA complaint 11651944

I purchased my vehicle early March from Carmax. They offer a 90 day guarantee on anything that will go wrong with the vehicle full coverage. My daughter was having my grandchild so what a great opportunity but to drive my new vehicle from Chicago to Florida to give it a good run when I arrived I…

Electrical System · received Oct 1, 2024 · NHTSA complaint 11617403

Tire tread tore from the inseam of tire causing me to be stranded out of state for 2 days waiting on means of a new tire . The vehicle pulls and now has needed a second tire replacemnt on same side. Consistant warning from tpm rim bent causing rim leak on current tire. Yes a tire service center…

Tires · received Oct 1, 2024 · NHTSA complaint 11617423

.i purchased brand new vehicle from carmax of oaklawn , who imported the vehicle from naperville il it came with 90 day gaurantee or money back.i then drove to florida 2 weeks after purchase of the vehicle of which my boyfriend [xxx] at the time can attest the vehicle drove amazing.upon my arrival…

Electrical System · received Oct 1, 2024 · NHTSA complaint 11617435

Other Mercedes-Benz AMG CLA45 years

2015 AMG CLA45 →

See all Mercedes-Benz AMG CLA45 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2014 Mercedes-Benz AMG CLA45?

Owners most often report air bags, electrical system, power train problems. The top one, air bags, accounts for 3 complaints.

Was there a recall on the 2014 Mercedes-Benz AMG CLA45?

Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 Mercedes-Benz AMG CLA45 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other AMG CLA45 model years, the 2014 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.