2018 Mercedes-Benz AMG GLS63 Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 31, 2023 · 2 owner complaints analyzed

Compared with other AMG GLS63 years
Not enough data 1st of 7 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2018 Mercedes-Benz AMG GLS63. That is the most of any AMG GLS63 model year in the database (7 years). The most reported problem area is service brakes (1 complaints, 50%). There are 3 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2018 Mercedes-Benz AMG GLS63 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Service Brakes1
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Service Brakes150%———
Unknown or Other150%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2021, with 1 complaints
2021: 1202112023: 120231

n = 2 complaints · Source: NHTSA

2018 Mercedes-Benz AMG GLS63 recalls (3)

Tap a recall to see the problem, the risk and the fix.

Electrical system:software; communication: auto crash notificationMay 20, 2022 · NHTSA campaign 22V365000 · 242,722 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Communication: auto crash notification; electrical system:softwareFeb 5, 2021 · NHTSA campaign 21V058000 · 1,292,258 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Service brakes, hydraulicAug 16, 2018 · NHTSA campaign 18V539000 · 9,044 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.

Risk: Reduced braking performance can increase the risk of a crash.

Fix: MBUSA will notify owners, and dealers will bleed the rear axle brake system, free of charge. The recall began September 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080013.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Unknown

Unknown or Other · received Dec 31, 2023 · NHTSA complaint 11562863

Took vechicle for warranty repair of the frozen and suck both front calipers to Rallye mercedes dealer, repair was refused, car was noty drivable since brakes were stuck, still was kicked out of the dealership

Service Brakes · received Oct 21, 2021 · NHTSA complaint 11437633

Other Mercedes-Benz AMG GLS63 years

← 2017 AMG GLS63 · 2019 AMG GLS63 →

See all Mercedes-Benz AMG GLS63 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2018 Mercedes-Benz AMG GLS63?

Owners most often report service brakes, unknown or other problems. The top one, service brakes, accounts for 1 complaint.

Was there a recall on the 2018 Mercedes-Benz AMG GLS63?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2018 Mercedes-Benz AMG GLS63 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other AMG GLS63 model years, the 2018 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.