2016 Mercedes-Benz B 250E Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 23, 2025 · 4 owner complaints analyzed

Compared with other B 250E years
Not enough data 2nd of 4 for complaints
NHTSA crash rating
Not rated

Owners have filed 4 complaints with NHTSA about the 2016 Mercedes-Benz B 250E. That ranks 2nd out of 4 B 250E model years for complaints. The most reported problem area is air bags (2 complaints, 50%). There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2016 Mercedes-Benz B 250E problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags2
Engine2
Electrical System1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags250%———
Engine250%———
Electrical System125%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2018, with 1 complaints
2018: 1201812023: 1202312024: 1202412025: 120251

n = 4 complaints · Source: NHTSA

2016 Mercedes-Benz B 250E recalls (2)

Tap a recall to see the problem, the risk and the fix.

CommunicationNov 1, 2019 · NHTSA campaign 19V787000 · 24,226 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Air bags:frontalOct 6, 2017 · NHTSA campaign 17V627000 · 495,290 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

My air bag light went on , and my car is displaying a fault on the drivers side air bag . I took the car to an authorized Mercedes dealer and they say they claim I need a new part . Please see RCMN-17V627 . The recall affects nearly 500,000 Mercedes-Benz vehicles from model years 2012 to 2018…

Air Bags · received Sep 23, 2025 · NHTSA complaint 11689123

Complaint submitted to Transport Canada: “The Eco Start function on the Mercedes Benz B250 does not work and so intermittently shuts off the car without warning. Very very dangerous. When stopped at a stop light, unless the eco smart button is turned off the car engine will suddenly shut off. Red…

Engine · received Nov 24, 2024 · NHTSA complaint 11627103

2016 mercedes benz b250 e. Constituent stated that the coolant seeped into the engine causing engine failure.

Engine · received Jan 3, 2023 · NHTSA complaint 11499893

Mercedes notified me via letter of a safety problem with my leased 2016 b250e in november 2017 but says parts aren't available until october 2018. So i am driving an unsafe vehicle until then?

Electrical System · received Mar 19, 2018 · NHTSA complaint 11080257

Other Mercedes-Benz B 250E years

← 2015 B 250E · 2017 B 250E →

YearComplaintsRecalls
2017 B 250E203
201642
2015 B 250E33
2014 B 250E13

See all Mercedes-Benz B 250E problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Mercedes-Benz B 250E?

Owners most often report air bags, engine, electrical system problems. The top one, air bags, accounts for 2 complaints.

Was there a recall on the 2016 Mercedes-Benz B 250E?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2016 Mercedes-Benz B 250E a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other B 250E model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.