2002 Mercedes Benz C Class Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 30, 2014 · 31 owner complaints analyzed

Compared with other C Class years
Far more complaints than other years 2nd of 14 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 31 complaints with NHTSA about the 2002 Mercedes Benz C Class. That ranks 2nd out of 14 C Class model years for complaints. The most reported problem area is electrical system (10 complaints, 32%), typically at around 60,500 miles. Complaints mention 1 crash, 2 fires. There are no safety recalls on file for this model year.

Mercedes Benz C Class
Mercedes-AMG C 43 (W206) in Stuttgart. Representative photo; appearance varies by model year. Photo: Alexander-93, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Mercedes Benz C Class problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System10 · ~60,500 mi
Engine and Engine Cooling5 · ~78,000 mi
Seats5 · ~70,261 mi
Suspension5 · ~87,500 mi
Fuel System, Gasoline4 · ~104,000 mi
Tires4 · ~61,073 mi
Power Train3 · ~8,700 mi
Unknown or Other3 · ~4,370 mi
Equipment1 · ~8,700 mi
Exterior Lighting1 · ~8,700 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System1032%60,500——
Engine and Engine Cooling516%78,000——
Seats516%70,261——
Suspension516%87,500——
Fuel System, Gasoline413%104,000——
Tires413%61,073——
Power Train310%8,700——
Unknown or Other310%4,370——
Equipment13%8,700——
Exterior Lighting13%8,700——
Fuel/propulsion System13%103,000——
Service Brakes, Hydraulic13%———
Steering13%———
Structure13%34,000——
Visibility13%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2002, with 5 complaints
2002: 5200252003: 4200342004: 3200432005: 1200512006: 2200622007: 3200732008: 4200842009: 3200932011: 3201132013: 2201322014: 120141

n = 31 complaints · Source: NHTSA

2002 Mercedes Benz C Class recalls (0)

No safety recalls are on file for the 2002 Mercedes Benz C Class.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

THIS IS A FOLLOW-UP TO COMPLAINT #10579528. SPOKE TO ROBIN, CUSTOMER SERVICE REPRESENTATIVE AT MERCEDES BENZ CORPORATE HEADQUARTERS IN THE UNITED STATES. THEY REFUSE TO ACKNOWLEDGE A DESIGN FLAW IN THE REAR SIGNAL ACTUATOR MODULE AS THE BASIS FOR THE FUEL DELIVERY FAILING WHILE DRIVING THE CAR. THE…

Fuel/propulsion System · received Apr 30, 2014 · NHTSA complaint 10585735

I called mbusa 2 weeks ago regarding my 2002 c320 wagon which was smelling of pure gasoline which the odor was so strong it was coming into the house from the garage giving us headaches. I checked online with mbusa club members and found out this could be a dangerous situation and to call it in. I…

Fuel System, Gasoline · received Jul 10, 2013 · NHTSA complaint 10524137

Drivers power seat control module drains battery when auto is parked. *tr

Seats · received May 20, 2013 · NHTSA complaint 10512849

This is a c230 kompressor coupe. The rear differential made a loud noise and then locked up after being driven slowly to a shop. It was later learned that this is a very common occurrence with the early 2002 c class cars but as usual, there is no recall. I contacted mbusa and they offered no…

Suspension · received Dec 12, 2011 · NHTSA complaint 10439377

Mercedes benz c240 ecu failure. Also the transmission shifts are sometimes random at best and sometimes shuts off. The cars instrument cluster also sometimes doesn't work, the power steering leaks intermittently the rear coil spring broke on left side of vehicle . The alternator was replaced so was…

Electrical System · received Jun 2, 2011 · NHTSA complaint 10404244

Other Mercedes Benz C Class years

← 2001 C Class · 2003 C Class →

See all Mercedes Benz C Class problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Mercedes Benz C Class?

Owners most often report electrical system, engine and engine cooling, seats problems. The top one, electrical system, accounts for 10 complaints.

Was there a recall on the 2002 Mercedes Benz C Class?

No safety recalls are on file for this model year.

Was the 2002 Mercedes Benz C Class a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C Class model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.