2002 Mercedes Benz C240 Problems, Complaints & Recalls
- Compared with other C240 years
- About as many complaints as other years 4th of 6 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 13 complaints with NHTSA about the 2002 Mercedes Benz C240. That ranks 4th out of 6 C240 model years for complaints. The most reported problem area is electrical system (4 complaints, 31%), typically at around 120,000 miles. Complaints mention 1 crash, 1 injury. There are 3 safety recalls covering this model year.
- 13owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Mercedes Benz C240 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 4 | 31% | 120,000 | — | — |
| Visibility | 3 | 23% | 58,500 | — | — |
| Interior Lighting | 2 | 15% | 200,000 | — | — |
| Air Bags | 1 | 8% | 117,000 | — | — |
| Electronic Stability Control (esc) | 1 | 8% | 117,000 | — | — |
| Power Train | 1 | 8% | 125,000 | — | — |
| Seat Belts | 1 | 8% | 117,000 | — | — |
| Seats | 1 | 8% | 84,000 | — | — |
| Structure | 1 | 8% | 185,318 | — | — |
| Visibility/wiper | 1 | 8% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Mercedes Benz C240 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Visibility:sun/moon roof assembly
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Visibility:sun/moon roof assembly
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Visibility:sun/moon roof assembly
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2002 mercedes-benz c240. The contact stated that the instrument panel lights failed to illuminate properly. The contact stated that the odometer was inoperable. The vehicle was taken to mercedes-benz of tacoma (1701-c alexander ave e, fife, wa 98424) where it was diagnosed…
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134…
RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #[redacted], AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH…
Tl* the contact owns a 2002 mercedes-benz c240. The contact received notification of nhtsa campaign number: 19v918000 (visibility). Flagship motorcars of lynnfield (385 broadway rte. 1 north, lynnfield, ma 01940) was contacted and an appointment was scheduled to have the recall repair performed…
Tl* the contact owns a 2002 mercedes-benz c240. The contact stated that upon purchase of the vehicle, the sun roof rattled while driving at various speeds. The contact then received a notification of nhtsa campaign number :19v918000 (visibility) however, the parts to do the repair were unavailable…
Other Mercedes Benz C240 years
See all Mercedes Benz C240 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.
Similar Mercedes Benz models
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Frequently asked questions
What are the most common problems with the 2002 Mercedes Benz C240?
Owners most often report electrical system, visibility, interior lighting problems. The top one, electrical system, accounts for 4 complaints.
Was there a recall on the 2002 Mercedes Benz C240?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Mercedes Benz C240 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C240 model years, the 2002 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.