2004 Mercedes Benz C320 Problems, Complaints & Recalls
- Compared with other C320 years
- About as many complaints as other years 4th of 7 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 15 complaints with NHTSA about the 2004 Mercedes Benz C320. That ranks 4th out of 7 C320 model years for complaints. The most reported problem area is fuel/propulsion system (4 complaints, 27%), typically at around 76,000 miles. Complaints mention 1 crash, 1 injury. There are 3 safety recalls covering this model year.
- 15owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Mercedes Benz C320 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel/propulsion System | 4 | 27% | 76,000 | — | — |
| Air Bags | 2 | 13% | 99,500 | — | — |
| Visibility | 2 | 13% | 60,000 | — | — |
| Electrical System | 1 | 7% | 60,000 | — | — |
| Electronic Stability Control (esc) | 1 | 7% | 55,000 | — | — |
| Engine | 1 | 7% | 1,000 | — | — |
| Engine and Engine Cooling | 1 | 7% | 60,000 | — | — |
| Equipment | 1 | 7% | 60,000 | — | — |
| Equipment Adaptive/mobility | 1 | 7% | 60,000 | — | — |
| Fuel System, Gasoline | 1 | 7% | 56,000 | — | — |
| Latches/locks/linkages | 1 | 7% | 69,000 | — | — |
| Service Brakes | 1 | 7% | 79,580 | — | — |
| Steering | 1 | 7% | 79,580 | — | — |
| Structure | 1 | 7% | — | — | — |
| Suspension | 1 | 7% | — | — | — |
| Tires | 1 | 7% | 38,000 | — | — |
| Unknown or Other | 1 | 7% | — | — | — |
| Wheels | 1 | 7% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Mercedes Benz C320 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Visibility:sun/moon roof assembly
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Visibility:sun/moon roof assembly
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Visibility:sun/moon roof assembly
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My right rear tire wares from the inside to the middle only the rest of the tire is good. Iâve had two blowouts because I canât see that part of my tire without getting down on the ground to look at it. The part I see looks good. My tire seems to be kicked out a bit at the bottom. This is the…
Strong gas smell
Tl* the contact owns a 2004 mercedes-benz c320. While driving approximately 50 mph, the driver side air bag deployed independently as the contact struck a pothole in the road. The vehicle was towed to a mechanic where it was diagnosed that the impact activated the air bag deployment. The vehicle…
I smelt fuel inside my car whenever my car would be filled to a full tank of gas and for a period of time until the fuel level dropped. My car started to drive funny and not accelerate normally then stopped all together. Mercedes diagnosed it as a fuel system issue. I bought the parts at mercedes…
Tl* the contact owned a 2004 mercedes benz c320. While stopped, another vehicle crashed head on into the contact's vehicle. The air bags failed to deploy. The contact sustained knee, back, head, and shoulder injuries. While waiting on police and medical service to arrive, another vehicle crashed…
Other Mercedes Benz C320 years
See all Mercedes Benz C320 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.
Similar Mercedes Benz models
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Frequently asked questions
What are the most common problems with the 2004 Mercedes Benz C320?
Owners most often report fuel/propulsion system, air bags, visibility problems. The top one, fuel/propulsion system, accounts for 4 complaints.
Was there a recall on the 2004 Mercedes Benz C320?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Mercedes Benz C320 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C320 model years, the 2004 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.