2010 Mercedes-Benz C350 Problems, Complaints & Recalls
- Compared with other C350 years
- About as many complaints as other years 7th of 13 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 18 complaints with NHTSA about the 2010 Mercedes-Benz C350. That ranks 7th out of 13 C350 model years for complaints. The most reported problem area is air bags (10 complaints, 56%), typically at around 160,000 miles. Complaints mention 3 crashes, 3 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 18owner complaints
- 4safety recalls
- 1NHTSA investigations
- 3complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2010 Mercedes-Benz C350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 10 | 56% | 160,000 | — | — |
| Electrical System | 2 | 11% | 71,030 | — | — |
| Service Brakes | 2 | 11% | 98,500 | — | — |
| Steering | 2 | 11% | 71,030 | — | — |
| Unknown or Other | 2 | 11% | 107,000 | — | — |
| Engine | 1 | 6% | 65,321 | — | — |
| Fuel/propulsion System | 1 | 6% | 69,000 | — | — |
| Power Train | 1 | 6% | 90,000 | — | — |
| Structure | 1 | 6% | — | — | — |
| Wheels | 1 | 6% | 107,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2010 Mercedes-Benz C350 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator module
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air bags:frontal:passenger side:inflator module
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Air bags:frontal:driver side:inflator module
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-2014 SLS AMG Coupe, 2012 SLS AMG Cabriolet, 2013-2014 SLS AMG GT and SLS AMG GT Cabriolet, 2005 C230 Kompressor and C320, 2006-2007 C230, 2006-2011 C350, 2008-2011 C300 and C300 4Matic, 2010-2012 GLK350 and GLK350 4Matic and 2007-2008 Chrysler Crossfire vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Exterior lighting:tail lights
Problem: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Risk: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The interior driver door handle failed during normal use. The cable attachment eyelet broke off, preventing the interior door handle from opening the door. This is a safety issue because it prevents occupants from exiting the vehicle quickly during an emergency situation. When this failure occurs…
The interior door handles are not engineered correctly and break easily. I have had to replace mine 3 time at $1000 every time it breaks. This is a big Safety Hazard should I have to exit the vehicle for any type of emergency. It can also put people in harms way as most people due not have $1000 on…
Tl* the contact owned a 2010 mercedes-benz c350. The contact stated while driving 20 mph, after moving off from a four-way traffic stop, a pedestrian ran in front of the vehicle. The contact was unable to stop in time and swerved, attempting to avoid striking the pedestrian. The vehicle struck the…
Tl* the contact owned a 2010 mercedes benz c350. While driving at 30 mph, the brake pedal was rapidly depressed. The brakes failed to engage and as a result, the vehicle slid several feet. The vehicle would not stop and the contact crashed into the vehicle in front. The air bags didn't deploy. The…
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT [redacted] (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS…
Other Mercedes-Benz C350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 C350 | 1 | 0 |
| 2017 C350 | 1 | 0 |
| 2016 C350 | 0 | 0 |
| 2015 C350 | 6 | 4 |
| 2014 C350 | 13 | 4 |
| 2013 C350 | 21 | 6 |
| 2012 C350 | 35 | 5 |
| 2011 C350 | 26 | 4 |
| 2010 | 18 | 4 |
| 2009 C350 | 65 | 7 |
| 2008 C350 | 144 | 6 |
| 2007 C350 | 6 | 5 |
| 2006 C350 | 23 | 5 |
See all Mercedes-Benz C350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
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Frequently asked questions
What are the most common problems with the 2010 Mercedes-Benz C350?
Owners most often report air bags, electrical system, service brakes problems. The top one, air bags, accounts for 10 complaints.
Was there a recall on the 2010 Mercedes-Benz C350?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2010 Mercedes-Benz C350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other C350 model years, the 2010 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.