2002 Mercedes Benz CL Class Problems, Complaints & Recalls
- Compared with other CL Class years
- Far more complaints than other years 1st of 6 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 19 complaints with NHTSA about the 2002 Mercedes Benz CL Class. That is the most of any CL Class model year in the database (6 years). The most reported problem area is suspension (6 complaints, 32%), typically at around 56,000 miles. Complaints mention 1 crash, 2 fires. There are 2 safety recalls covering this model year.
- 19owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2002 Mercedes Benz CL Class problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Suspension | 6 | 32% | 56,000 | — | — |
| Engine and Engine Cooling | 5 | 26% | 77,499 | — | — |
| Electrical System | 4 | 21% | 43,500 | — | — |
| Interior Lighting | 2 | 11% | 75,500 | — | — |
| Service Brakes, Hydraulic | 2 | 11% | 49,500 | — | — |
| Air Bags | 1 | 5% | 20,000 | — | — |
| Structure | 1 | 5% | 30,000 | — | — |
| Tires | 1 | 5% | 69,875 | — | — |
| Visibility | 1 | 5% | 80,000 | — | — |
| Wheels | 1 | 5% | 30,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2002 Mercedes Benz CL Class recalls (2)
Tap a recall to see the problem, the risk and the fix.
Suspension; engine and engine cooling
Problem: On certain vehicles, corrosion may occur in the inner steel portions of the active body control's (abc) high pressure distribution hose due to extensive exposure to humidity causing deterioration of the hose.
Risk: This may result in abc hydraulic fluid leakage near the catalytic converter. Leaking fluid may come in contact with hot engine components and lead to a possible fire.
Fix: Dealers will install new corrosion resistant abc high pressure distribution hose. The recall began on july 2, 2007. Owners may contact mercedes-benz at 1-800-367-6372.
Interior lighting
Problem: On certain vehicles, the instrument cluster is experiencing electrical malfunctions. The instrument cluster contains gauges and indicators that must be illuminated whenever the vehicle is in operation.
Risk: Due to inadequate illumination, the driver will be unable to read the gauges and indicators, such as the speedometer, which could increase the risk of a crash.
Fix: Dealers will replace the instrument cluster modules. The recall will be conducted in phases. Phase i was mailed out to approximately 7,500 owners on september 29, 2006. Phase ii and phase iii is scheduled for december 2006. Owners may contact mercedes-benz at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Tl* the contact owns a 2002 mercedes benz cl500. The contact was driving 45 mph when abnormal smoke was emitted from the exhaust. The abc sensor warning light was also illuminated. The vehicle was taken to a local mechanic who inspected the vehicle and discovered abc hydraulic fluid leaking near…
Tl* the contact owns a 2002 mercedes benz cl500. The contact stated that there was a rubber seal that was held between the mirrors on both sides of the door that was separating from the vehicle. The vehicle was taken to the dealer who stated they could not replace the rubber only, but would have to…
Tl* the contact owns a 2002 mercedes benz cl500. The contact stated that the instrument cluster would not illuminate. The vehicle was taken to a local mechanic where the contact was advised that the instrument cluster module would need replacing or would need to be rebuilt. The mechanic advised the…
Extensive electrical problems in 2002 cl500 mercedes benz. Vehicle seats move on their own while vehicle in motion. Windows go up and down on their own; lock in whatever position it chose; hydraulics in this vehicle go up and down at will. Vehicle will lean on one side, then drop to where it is…
2002 mercedes benz cl500 the right front of the vehicle began to sag & the instrument panel illumination cluster suddenly went completely dark without any warning whatsoever. This has been occurring intermittently, the dealership always charges us each occurrence to "fix it.". Now i find both…
Other Mercedes Benz CL Class years
← 2001 CL Class · 2003 CL Class →
| Year | Complaints | Recalls |
|---|---|---|
| 2005 CL Class | 0 | 1 |
| 2004 CL Class | 4 | 4 |
| 2003 CL Class | 5 | 2 |
| 2002 | 19 | 2 |
| 2001 CL Class | 4 | 4 |
| 2000 CL Class | 1 | 4 |
See all Mercedes Benz CL Class problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.
Similar Mercedes Benz models
Embed this 2002 Mercedes Benz CL Class badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2002 Mercedes Benz CL Class?
Owners most often report suspension, engine and engine cooling, electrical system problems. The top one, suspension, accounts for 6 complaints.
Was there a recall on the 2002 Mercedes Benz CL Class?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2002 Mercedes Benz CL Class a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CL Class model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.