2002 Mercedes Benz CL500 Problems, Complaints & Recalls

Source: NHTSA · Updated Apr 20, 2022 · 12 owner complaints analyzed

Compared with other CL500 years
Far more complaints than other years 1st of 8 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 12 complaints with NHTSA about the 2002 Mercedes Benz CL500. That is the most of any CL500 model year in the database (8 years). The most reported problem area is electrical system (7 complaints, 58%), typically at around 119,981 miles. Complaints mention 3 fires. There are no safety recalls on file for this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Mercedes Benz CL500 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System7 · ~119,981 mi
Suspension3 · ~80,000 mi
Engine1
Engine and Engine Cooling1 · ~109,000 mi
Exterior Lighting1 · ~119,981 mi
Forward Collision Avoidance1
Lane Departure1
Power Train1 · ~77,000 mi
Service Brakes, Hydraulic1 · ~109,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System758%119,981——
Suspension325%80,000——
Engine18%———
Engine and Engine Cooling18%109,000——
Exterior Lighting18%119,981——
Forward Collision Avoidance18%———
Lane Departure18%———
Power Train18%77,000——
Service Brakes, Hydraulic18%109,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 5 complaints
2012: 1201212014: 1201412015: 5201552016: 4201642022: 120221

n = 12 complaints · Source: NHTSA

2002 Mercedes Benz CL500 recalls (0)

No safety recalls are on file for the 2002 Mercedes Benz CL500.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The Main Information center they notifies you of 99% of what is going on with the car stopped working completely. Can’t tell how Fast the car is moving or the RPM this also included the entire instrument cluster, In addition to that the battery and electric system just quits even Though the…

Electrical System · received Apr 20, 2022 · NHTSA complaint 11461445

Tl* the contact owns a 2002 mercedes benz cl500. The contact stated that while driving at approximately 45 mph, the instrument panel failed. The vehicle was taken to the dealer where it was diagnosed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer…

Electrical System · received May 27, 2016 · NHTSA complaint 10871216

I have a mercedes cl500 while driving the car the lights in the speedometer everything went out i had to check it when i got home i was able to get speedometer working again gas gauge by replacing fuse the lights in the background are still not working also i have an issue with the vehicle active…

Electrical System · received Apr 4, 2016 · NHTSA complaint 10853432

Tl* the contact owns a 2002 mercedes benz cl500. The contact stated that while driving at approximately 40 mph, the instrument panel failed to illuminate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000. The vin…

Electrical System · received Mar 10, 2016 · NHTSA complaint 10845957

Tl* the contact owns a 2002 mercedes benz cl500. The contact stated that while driving at various speeds, the front of the vehicle was abnormally lowering to the ground. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the hydraulic…

Suspension · received Jan 14, 2016 · NHTSA complaint 10820291

Other Mercedes Benz CL500 years

← 2001 CL500 · 2003 CL500 →

See all Mercedes Benz CL500 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Mercedes Benz CL500?

Owners most often report electrical system, suspension, engine problems. The top one, electrical system, accounts for 7 complaints.

Was there a recall on the 2002 Mercedes Benz CL500?

No safety recalls are on file for this model year.

Was the 2002 Mercedes Benz CL500 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CL500 model years, the 2002 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.