2016 Mercedes-Benz CLS 400 Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 17, 2021 · 0 owner complaints analyzed

Compared with other CLS 400 years
Not enough data 2nd of 2 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2016 Mercedes-Benz CLS 400 so far. There is 1 safety recall covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2016 Mercedes-Benz CLS 400 recalls (1)

Tap a recall to see the problem, the risk and the fix.

CommunicationNov 1, 2019 · NHTSA campaign 19V787000 · 24,226 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.

Other Mercedes-Benz CLS 400 years

← 2015 CLS 400

YearComplaintsRecalls
201601
2015 CLS 40084

See all Mercedes-Benz CLS 400 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2016 Mercedes-Benz CLS 400?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2016 Mercedes-Benz CLS 400?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2016 Mercedes-Benz CLS 400 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CLS 400 model years, the 2016 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.