2014 Mercedes-Benz E250 Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 16, 2024 · 7 owner complaints analyzed

Compared with other E250 years
Not enough data 1st of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 7 complaints with NHTSA about the 2014 Mercedes-Benz E250. That is the most of any E250 model year in the database (3 years). The most reported problem area is engine (2 complaints, 29%), typically at around 19,235 miles. Complaints mention 1 crash. There are 3 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2014 Mercedes-Benz E250 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Engine2 · ~19,235 mi
Electronic Stability Control (esc)1 · ~38,420 mi
Fuel/propulsion System1
Power Train1 · ~50 mi
Seats1 · ~170,000 mi
Service Brakes1
Steering1 · ~20,000 mi
Structure1 · ~4,000 mi
Suspension1 · ~50 mi
Unknown or Other1 · ~38,420 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Engine229%19,235——
Electronic Stability Control (esc)114%38,420——
Fuel/propulsion System114%———
Power Train114%50——
Seats114%170,000——
Service Brakes114%———
Steering114%20,000——
Structure114%4,000——
Suspension114%50——
Unknown or Other114%38,420——
Vehicle Speed Control114%4,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2015, with 2 complaints
2014: 1201412015: 2201522017: 1201712020: 1202012024: 220242

n = 7 complaints · Source: NHTSA

2014 Mercedes-Benz E250 recalls (3)

Tap a recall to see the problem, the risk and the fix.

CommunicationNov 1, 2019 · NHTSA campaign 19V787000 · 24,226 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Air bags:frontalOct 6, 2017 · NHTSA campaign 17V627000 · 495,290 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Engine and engine cooling:engine:dieselDec 1, 2014 · NHTSA campaign 14V762000 · 4,871 vehicles

Problem: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2014-2015 E250 BlueTec, E250 BlueTec 4Matic, GLK250 4Matic BlueTec, and 2015 ML250 4Matic BlueTec vehicles manufactured February 28, 2014, to November 10, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.

Risk: Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.

Fix: Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2014120002.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
  • Rear brake line failure (DP20004) — opened Apr 24, 2020, closed Oct 9, 2020.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Brake lines are rusted and corroded. It appears that the rust may have spread from rust on the rear subframe. The rear subframe warranty was extended for premature rust and failure, but the brake lines are not covered. This could have led to a dangerous situation. I've never had a vehicles brake…

Service Brakes · received Oct 16, 2024 · NHTSA complaint 11620210

Purchased and installed OEM diesel fuel filter made by Mann part WK820/17 or 171103 on [XXX] and drove for 9500 miles. On [XXX] I checked fuel filter as I could smell diesel fuel near the car for the last 2 weeks. Fuel filter heating element/H2O sensor was cracked and seeping fuel once fuel pump…

Fuel/propulsion System · received Jan 4, 2024 · NHTSA complaint 11563640

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E250. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS COVERED WITH A SYNTHETIC MATERIAL CALLED MB TEX. THE MATERIAL WAS TORN. THE CONTACT HAD TO PLACE A COVER OVER THE SEAT TO AVOID BEING POKED OR CUT BY THE MATERIAL AND TO AVOID MAKING CONTACT WITH THE…

Seats · received Dec 16, 2020 · NHTSA complaint 11383625

The power steering stopped functioning suddenly while driving and i was unable to make a turn except by substantial manual force. Fortunately i was not on a highway and at 20/25 mph able to pull immediately off the road. The dealer repaired it and said that it was a computer system issue and that…

Steering · received Mar 18, 2017 · NHTSA complaint 10966688

The car has a eco system which makes the engine stop when you come at complete stop to save fuel. When the incident happened, the car started with a huge jerk as if the gear box is broken. Now it is giving two difference messages: 1. Auxiliary battery malfunction 2. Pre-safe functions limited (see…

Electronic Stability Control (esc) · received Jul 11, 2015 · NHTSA complaint 10733426

Other Mercedes-Benz E250 years

2015 E250 →

YearComplaintsRecalls
2016 E25012
2015 E25055
201473

See all Mercedes-Benz E250 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2014 Mercedes-Benz E250?

Owners most often report engine, electronic stability control (esc), fuel/propulsion system problems. The top one, engine, accounts for 2 complaints.

Was there a recall on the 2014 Mercedes-Benz E250?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2014 Mercedes-Benz E250 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E250 model years, the 2014 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.