2013 Mercedes-Benz E400 Hybrid Problems, Complaints & Recalls
- Compared with other E400 Hybrid years
- Not enough data 1st of 3 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2013 Mercedes-Benz E400 Hybrid. That is the most of any E400 Hybrid model year in the database (3 years). The most reported problem area is power train (1 complaints, 50%), typically at around 67,000 miles. Complaints mention 1 crash. There are 2 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 2owner complaints
- 2safety recalls
- 2NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Mercedes-Benz E400 Hybrid problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 1 | 50% | 67,000 | — | — |
| Service Brakes | 1 | 50% | 120 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Mercedes-Benz E400 Hybrid recalls (2)
Tap a recall to see the problem, the risk and the fix.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Structure:body:hood
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E63 4Matic Sedan "S", and E63 4Matic Station Wagon, 2015 CLS400, 2015 E400 Sedan, E400 4Matic Sedan and CLS400 4Matic and 2014 CLS63 "S". The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Fix: MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
- Rear brake line failure (DP20004) — opened Apr 24, 2020, closed Oct 9, 2020.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My car was parked in our garage which is level. My son and i got into the car, and i attempted to put the car in reverse to leave. After several attempts, the car would not go into gear. With the car still parked in the garage and with the engine off, my son and i exited the car, and i went inside…
Tl* the contact owns a 2013 mercedes-benz e400 hybrid. The contact stated that while driving approximately 70 mph, she depressed the brake pedal but the brakes did not respond. The contact continued to depress the brake pedal in order to come to a stop. The failure occurred five different times…
Other Mercedes-Benz E400 Hybrid years
| Year | Complaints | Recalls |
|---|---|---|
| 2015 E400 Hybrid | 0 | 2 |
| 2014 E400 Hybrid | 1 | 3 |
| 2013 | 2 | 2 |
See all Mercedes-Benz E400 Hybrid problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2013 Mercedes-Benz E400 Hybrid?
Owners most often report power train, service brakes problems. The top one, power train, accounts for 1 complaint.
Was there a recall on the 2013 Mercedes-Benz E400 Hybrid?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Mercedes-Benz E400 Hybrid a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E400 Hybrid model years, the 2013 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.