2023 Mercedes-Benz EQB 350 4MATIC Problems, Complaints & Recalls
- Compared with other EQB 350 4MATIC years
- Not enough data 2nd of 3 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 9 complaints with NHTSA about the 2023 Mercedes-Benz EQB 350 4MATIC. That ranks 2nd out of 3 EQB 350 4MATIC model years for complaints. The most reported problem area is electrical system (7 complaints, 78%). There are 4 safety recalls covering this model year.
- 9owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Mercedes-Benz EQB 350 4MATIC problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 7 | 78% | — | — | — |
| Fuel/propulsion System | 5 | 56% | — | — | — |
| Unknown or Other | 3 | 33% | — | — | — |
| Engine | 1 | 11% | — | — | — |
| Power Train | 1 | 11% | — | — | — |
| Structure | 1 | 11% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Mercedes-Benz EQB 350 4MATIC recalls (4)
Tap a recall to see the problem, the risk and the fix.
Electrical system:propulsion system:traction batteryPark outside
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.
Electrical system:propulsion system:traction batteryPark outside
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Vehicles previously repaired under Recall 25V050 will need to be repaired again. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025120005. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on December 23, 2025.
Electrical system:propulsion system:traction batteryPark outside
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
Risk: A loss of drive power increases the risk of a crash.
Fix: Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.
Electrical system:propulsion system:traction batteryPark outside
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My vehicle battery overheated. The dealership was unable to identify the cause. I have since learned there is a battery recall on this make and model, and I believe the recall needs to be expanded to include my vehicle and the overheating was likely caused by the battery failing.
The contact owns a 2023 Mercedes-Benz EQB-Class. The contact received notification of NHTSA Campaign Number: 25V487000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a…
My 2022 Mercedes-Benz EQB has an unresolved recall (25V487000) issued July 25, 2025 â nearly 10 months ago â with status still listed as remedy not yet available. The recall is classified as URGENT: FIRE RISK WHEN PARKED on NHTSA's website for my specific vehicle. On May 6-7, 2026 I contacted…
This complaint documents three deficiencies in Mercedes-Benz's recall response for recalls 25V487 and 26V073. First, the BMS software update applied under 25V050 reduced my vehicle's range by approximately 20% and degraded charging performance without adequate disclosure to owners. Second…
âMy 2023 Mercedes-Benz EQB 350 is subject to NHTSA recall 26V073 involving a high-voltage battery defect that may cause a fire. The manufacturer has instructed me to limit charging to 80% and to park the vehicle outside due to fire risk. This significantly reduces the vehicleâs usable range and…
Other Mercedes-Benz EQB 350 4MATIC years
← 2022 EQB 350 4MATIC · 2024 EQB 350 4MATIC →
| Year | Complaints | Recalls |
|---|---|---|
| 2024 EQB 350 4MATIC | 0 | 2 |
| 2023 | 9 | 4 |
| 2022 EQB 350 4MATIC | 10 | 6 |
See all Mercedes-Benz EQB 350 4MATIC problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2023 Mercedes-Benz EQB 350 4MATIC?
Owners most often report electrical system, fuel/propulsion system, unknown or other problems. The top one, electrical system, accounts for 7 complaints.
Was there a recall on the 2023 Mercedes-Benz EQB 350 4MATIC?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Mercedes-Benz EQB 350 4MATIC a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EQB 350 4MATIC model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.