2023 Mercedes-Benz EQS450 Problems, Complaints & Recalls
- Compared with other EQS450 years
- Not enough data 2nd of 2 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 11 complaints with NHTSA about the 2023 Mercedes-Benz EQS450. That ranks 2nd out of 2 EQS450 model years for complaints. The most reported problem area is forward collision avoidance (7 complaints, 64%), typically at around 4,000 miles. Complaints mention 1 crash, 1 injury. There are 3 safety recalls covering this model year.
- 11owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Mercedes-Benz EQS450 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Forward Collision Avoidance | 7 | 64% | 4,000 | — | — |
| Service Brakes | 5 | 45% | — | — | — |
| Electrical System | 2 | 18% | — | — | — |
| Structure | 2 | 18% | — | — | — |
| Vehicle Speed Control | 1 | 9% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Mercedes-Benz EQS450 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Seat belts: rear/other:buckle assembly
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS450 and 2022 EQS580 vehicles. The bolts that secure the rear seat belt buckles to the body of the vehicle may not be secured properly.
Risk: Unsecured seat belts may not properly restrain occupants in the event of a crash, increasing the risk of an injury.
Fix: Dealers will inspect and secure the rear seat belt buckle bolts, as necessary, free of charge. Owner notification letters were mailed July 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2023070009.
Electrical system:propulsion system
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.
Electrical system:propulsion system:traction battery thermal:management:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
Risk: A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. I took the car to Mercedes dealership to see if they can find the issues, but they canât. On 04/07/2024 I had my wife record while Iâm driving and we got video of the car just…
Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch my front bumper. Because of that impact my front plastic grill got cracked and damaged front camera. The estimate to repair was almost $3000.00. I might assume it was a large impact…
On two separate occasions, while driving my 2023 Mercedes-Benz EQS 450 SUV, my vehicle abruptly came to a stop on the highway. The sudden and intense phantom braking caused me to experience whiplash on both occasions, even though there was no imminent collision threat. What was particularly…
Vehicle would start and then shutdown. It would display the battery malfunction error. You would need to reset the vehicle with the key in order to activate/start the vehicle again. Dealer said they need to replace the MUC but Mercedes told the dealer to try a software update before. The vehicle is…
On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were no cars or other obstructions in front of the car. This braking and lurching to the left lasted a few seconds, but almost came to a complete stop. After a few seconds it resumed…
Other Mercedes-Benz EQS450 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 | 11 | 3 |
| 2022 EQS450 | 26 | 12 |
See all Mercedes-Benz EQS450 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2023 Mercedes-Benz EQS450?
Owners most often report forward collision avoidance, service brakes, electrical system problems. The top one, forward collision avoidance, accounts for 7 complaints.
Was there a recall on the 2023 Mercedes-Benz EQS450?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Mercedes-Benz EQS450 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EQS450 model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.