2023 Mercedes-Benz EQS SUV 450 4MATIC Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 31, 2025 · 2 owner complaints analyzed

Compared with other EQS SUV 450 4MATIC years
Not enough data 1st of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 2 complaints with NHTSA about the 2023 Mercedes-Benz EQS SUV 450 4MATIC. That is the most of any EQS SUV 450 4MATIC model year in the database (3 years). The most reported problem area is exterior lighting (1 complaints, 50%). Complaints mention 7 injuries. There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2023 Mercedes-Benz EQS SUV 450 4MATIC problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Exterior Lighting1
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Exterior Lighting150%———
Unknown or Other150%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2023 Mercedes-Benz EQS SUV 450 4MATIC recalls (2)

Tap a recall to see the problem, the risk and the fix.

Back over prevention:warnings:external/pedestrian alertJun 5, 2025 · NHTSA campaign 25V366000 · 94 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):softwareMay 28, 2024 · NHTSA campaign 24V372000 · 14,912 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

My name is [XXX] , While driving around 60 mph on the hwy the vehicle suddently hit the brake coming to a complete stop, with no cars in close proximity fearing that vehicle behind would hit me i steped on the accelerator and was able to drive to safety with my [XXX] daughter and [XXX] classmate…

Unknown or Other · received Oct 31, 2025 · NHTSA complaint 11696808

I am writing to formally document and express serious concern regarding a lighting issue with my Mercedes-Benz EQS, which presents a significant safety hazard for both me and my family. Since December 2024, I have been facing a recurring problem with a dark shadow or image that appears while…

Exterior Lighting · received Mar 21, 2025 · NHTSA complaint 11649760

Other Mercedes-Benz EQS SUV 450 4MATIC years

2024 EQS SUV 450 4MATIC →

YearComplaintsRecalls
2025 EQS SUV 450 4MATIC02
2024 EQS SUV 450 4MATIC22
202322

See all Mercedes-Benz EQS SUV 450 4MATIC problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

Similar Mercedes-Benz models

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Frequently asked questions

What are the most common problems with the 2023 Mercedes-Benz EQS SUV 450 4MATIC?

Owners most often report exterior lighting, unknown or other problems. The top one, exterior lighting, accounts for 1 complaint.

Was there a recall on the 2023 Mercedes-Benz EQS SUV 450 4MATIC?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2023 Mercedes-Benz EQS SUV 450 4MATIC a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EQS SUV 450 4MATIC model years, the 2023 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.