2025 Mercedes-Benz EQS SUV 580 4MATIC Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 8, 2025 · 1 owner complaints analyzed

Compared with other EQS SUV 580 4MATIC years
Not enough data 2nd of 3 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2025 Mercedes-Benz EQS SUV 580 4MATIC. That ranks 2nd out of 3 EQS SUV 580 4MATIC model years for complaints. The most reported problem area is power train (1 complaints, 100%). There are 2 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2025 Mercedes-Benz EQS SUV 580 4MATIC problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train1100%———

One complaint can list several problem areas, so shares can add up to more than 100%.

2025 Mercedes-Benz EQS SUV 580 4MATIC recalls (2)

Tap a recall to see the problem, the risk and the fix.

Back over prevention:warnings:external/pedestrian alertJun 5, 2025 · NHTSA campaign 25V366000 · 94 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Fix: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):softwareMay 28, 2024 · NHTSA campaign 24V372000 · 14,912 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.

Risk: A sudden loss of drive power increases the risk of a crash.

Fix: Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Complete loss of drive power while driving 25-50 mph on [XXX] Vehicle was able to coast slowly to a stop on the shoulder Multiple warnings including INOPERABLE Restarted vehicle several times, powered off vehicle for 10-30 mins, ultimately needed tow to dealership Extremely dangerous situation if…

Power Train · received Sep 8, 2025 · NHTSA complaint 11685737

Other Mercedes-Benz EQS SUV 580 4MATIC years

← 2024 EQS SUV 580 4MATIC

YearComplaintsRecalls
202512
2024 EQS SUV 580 4MATIC12
2023 EQS SUV 580 4MATIC33

See all Mercedes-Benz EQS SUV 580 4MATIC problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2025 Mercedes-Benz EQS SUV 580 4MATIC?

Owners most often report power train problems. The top one, power train, accounts for 1 complaint.

Was there a recall on the 2025 Mercedes-Benz EQS SUV 580 4MATIC?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2025 Mercedes-Benz EQS SUV 580 4MATIC a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EQS SUV 580 4MATIC model years, the 2025 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.