2020 Mercedes-Benz G 550 Problems, Complaints & Recalls
- Compared with other G 550 years
- Not enough data 4th of 15 for complaints
- Safety recalls
- 8 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2020 Mercedes-Benz G 550. That ranks 4th out of 15 G 550 model years for complaints. The most reported problem area is engine (1 complaints, 50%). There are 8 safety recalls covering this model year.
- 2owner complaints
- 8safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Mercedes-Benz G 550 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 1 | 50% | — | — | — |
| Unknown or Other | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Mercedes-Benz G 550 recalls (8)
Tap a recall to see the problem, the risk and the fix.
Latches/locks/linkages:doors:lock
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
Risk: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Fix: Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
Electrical system:wiring
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and AMG G63 vehicles. The front axle wiring harness may chafe against an oil cooler and become damaged, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).
Risk: A loss of anti-lock brakes or electronic stability control can increase the risk of a crash.
Fix: Dealers will inspect and either install a protective sleeve or replace the front axle wiring harness, as necessary, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030005.
Electrical system:software; communication: auto crash notification
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Air bags:sensor:side impact
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
Risk: Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
Fix: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
Latches/locks/linkages:doors:latch
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
Risk: The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
Fix: Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
Latches/locks/linkages; equipment:other:labels
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 and G63 vehicles. The embossed lock symbol for the child safety lock on the rear doors may indicate the incorrect lock status of the child safety lock.
Risk: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Fix: MBUSA will notify owners, and dealers will install a label on the rear doors with the correct operating direction, free of charge. The recall began June 26, 2020. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2020050034.
Electronic stability control (esc); power train:driveline:differential unit; service brakes, hydraulic:antilock/traction control/electronic limited slip
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 G550 4MATIC and G63 AMG 4MATIC vehicles. An electrical resistor within the differential locking module may malfunction, interrupting communication between the control unit and the differential locking actuator, possibly resulting in the deactivation of the Electronic Stability Program (ESP) and Anti-lock Brake System (ABS) while driving.
Risk: Deactivation of the vehicle stability control system or anti-lock brakes may increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will inspect the differential locking modules and replace them as necessary, free of charge. The recall began August 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070005.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
On this vehicle the oil pump-oil control valve has malfunctioned. The vehicle has 54000 miles on it and the repair costs $8500. The part is only $300 but the transmission must be removed to repair the vehicle. The safety of people is not compromised by the part. The malfunction has been confirmed…
I have a brand-new vehicle that went into a serious safety recall in february. Since being notified in early march, the manufacturer continues to suggest there is nothing they can do to remedy the situation (no parts available), and it is now may. What is more concerning is i am being told to…
Other Mercedes-Benz G 550 years
| Year | Complaints | Recalls |
|---|---|---|
| 2025 G 550 | 0 | 1 |
| 2023 G 550 | 0 | 3 |
| 2022 G 550 | 2 | 3 |
| 2021 G 550 | 7 | 7 |
| 2020 | 2 | 8 |
| 2019 G 550 | 5 | 12 |
| 2018 G 550 | 0 | 1 |
| 2017 G 550 | 0 | 3 |
| 2016 G 550 | 1 | 4 |
| 2015 G 550 | 0 | 2 |
| 2014 G 550 | 1 | 3 |
| 2013 G 550 | 4 | 2 |
| 2011 G 550 | 2 | 1 |
| 2010 G 550 | 0 | 1 |
| 2009 G 550 | 1 | 2 |
See all Mercedes-Benz G 550 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Mercedes-Benz G 550?
Owners most often report engine, unknown or other problems. The top one, engine, accounts for 1 complaint.
Was there a recall on the 2020 Mercedes-Benz G 550?
Yes, 8 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Mercedes-Benz G 550 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other G 550 model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.