2013 Mercedes-Benz GL350 Problems, Complaints & Recalls
- Compared with other GL350 years
- Not enough data 4th of 9 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 7 complaints with NHTSA about the 2013 Mercedes-Benz GL350. That ranks 4th out of 9 GL350 model years for complaints. The most reported problem area is engine (4 complaints, 57%), typically at around 61,000 miles. Complaints mention 1 fire, 2 injuries. There are 3 safety recalls covering this model year.
- 7owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2013 Mercedes-Benz GL350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 4 | 57% | 61,000 | — | — |
| Power Train | 3 | 43% | 63,000 | — | — |
| Fuel/propulsion System | 2 | 29% | 64,500 | — | — |
| Seat Belts | 1 | 14% | — | — | — |
| Suspension | 1 | 14% | 55,000 | — | — |
| Unknown or Other | 1 | 14% | 53,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2013 Mercedes-Benz GL350 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Suspension:front
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Fix: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Seat belts
Problem: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2013 GL350 BlueTEC, GL450 4MATIC, GL550 4MATIC, and GL63 AMG vehicles manufactured May 15, 2012 through October 4, 2012. The second row seat belt anchor fitting bolts may not be properly torqued.
Risk: If the bolts are not properly torqued, the seat belt anchor bolts may continue to loosen and in the the event of a crash, the belted occupant may not be properly restrained, increasing the risk of injury.
Fix: Mercedes-Benz will notify owners and dealers will check, and tighten the bolts of the seat belt anchor fittings, as necessary, free of charge. The recall campaign began on May 24, 2013. Owners may contact Mercedes-Benz at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Driver side, 2nd row seat belt will not retract. Needed for our children. I will contact a local garage and dealer to fix.
Makes a rattling noise for several seconds after starting and sputtering noise when accelerating. My car has 64k and daignosed the car at 2 dealerships confirmed the engine chain stretched
Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate…
Makes a rattling noise for several seconds after starting and sputtering noise when accelerating
Oil leak persistent from oil cooler in diesel bluetec engine spraying oil outside gasket onto fuel lines, oil pan, and onto the ground emitting high level of smoke with tarry burnt toxic noxious charcoal smell fumigating through the cabin and outside with visible blue smoke while driving moderate…
Other Mercedes-Benz GL350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2017 GL350 | 1 | 2 |
| 2016 GL350 | 4 | 4 |
| 2015 GL350 | 7 | 3 |
| 2014 GL350 | 6 | 3 |
| 2013 | 7 | 3 |
| 2012 GL350 | 22 | 3 |
| 2011 GL350 | 23 | 3 |
| 2010 GL350 | 16 | 2 |
| 2009 GL350 | 1 | 1 |
See all Mercedes-Benz GL350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2013 Mercedes-Benz GL350?
Owners most often report engine, power train, fuel/propulsion system problems. The top one, engine, accounts for 4 complaints.
Was there a recall on the 2013 Mercedes-Benz GL350?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2013 Mercedes-Benz GL350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GL350 model years, the 2013 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.