2014 Mercedes-Benz GL550 Problems, Complaints & Recalls
- Compared with other GL550 years
- More complaints than other years 3rd of 10 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 10 complaints with NHTSA about the 2014 Mercedes-Benz GL550. That ranks 3rd out of 10 GL550 model years for complaints. The most reported problem area is engine (2 complaints, 20%). Complaints mention 1 injury. There are 3 safety recalls covering this model year.
- 10owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Mercedes-Benz GL550 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 2 | 20% | — | — | — |
| Steering | 2 | 20% | 67,000 | — | — |
| Suspension | 2 | 20% | — | — | — |
| Electrical System | 1 | 10% | — | — | — |
| Engine and Engine Cooling | 1 | 10% | 104,000 | — | — |
| Power Train | 1 | 10% | — | — | — |
| Seat Belts | 1 | 10% | 12,500 | — | — |
| Seats | 1 | 10% | 33,000 | — | — |
| Service Brakes | 1 | 10% | — | — | — |
| Unknown or Other | 1 | 10% | 33,000 | — | — |
| Wheels | 1 | 10% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Mercedes-Benz GL550 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Suspension:front
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Fix: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
Child seat:latch strap
Problem: Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allow proper use of the child seat achors. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk: Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Fix: Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Vehicle was parked on the driveway, brake sign came on upon start and system malfunction error showed on screen, vehicle started lowering automatically and Air compressor stopped working.
I recently purchased my Mercedes from Auto Boutique in Pearland, Texas [redacted]. 1.The vehicle's air suspension system is constantly grinding, and moving/adjusting while being driven. It feels like the vehicles fame is off balance. 2. The back camera system does not work unless the radio is…
The contact owns a 2014 Mercedes-Benz GL550. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with leaky exhaust valves. The dealer determined that the exhaust valves needed to be replaced. The vehicle was taken to…
Leaky exhaust valves
The contact owns a 2014 Mercedes-Benz GL550. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the vehicle lost motive power. The check engine and malfunction PP0 warning lights illuminated. The contact was able to steer the vehicle to the shoulder of the…
Other Mercedes-Benz GL550 years
| Year | Complaints | Recalls |
|---|---|---|
| 2017 GL550 | 0 | 2 |
| 2016 GL550 | 1 | 4 |
| 2015 GL550 | 8 | 3 |
| 2014 | 10 | 3 |
| 2013 GL550 | 6 | 3 |
| 2012 GL550 | 8 | 3 |
| 2011 GL550 | 15 | 3 |
| 2010 GL550 | 3 | 3 |
| 2009 GL550 | 6 | 3 |
| 2008 GL550 | 12 | 2 |
See all Mercedes-Benz GL550 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2014 Mercedes-Benz GL550?
Owners most often report engine, steering, suspension problems. The top one, engine, accounts for 2 complaints.
Was there a recall on the 2014 Mercedes-Benz GL550?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Mercedes-Benz GL550 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GL550 model years, the 2014 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.