2020 Mercedes-Benz GLC 350 E Problems, Complaints & Recalls
- Compared with other GLC 350 E years
- Not enough data 2nd of 3 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 2 complaints with NHTSA about the 2020 Mercedes-Benz GLC 350 E. That ranks 2nd out of 3 GLC 350 E model years for complaints. The most reported problem area is electrical system (1 complaints, 50%). Complaints mention 1 fire. There are 6 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 2owner complaints
- 6safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Mercedes-Benz GLC 350 E problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 1 | 50% | — | — | — |
| Engine | 1 | 50% | — | — | — |
| Seat Belts | 1 | 50% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Mercedes-Benz GLC 350 E recalls (6)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting:headlights
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Fix: Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Power train:automatic transmission
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001.
Back over prevention:display function
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
Back over prevention: sensing system: camera; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Fix: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
Steering:electric power assist system
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
Risk: A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
Fix: MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012.
Electrical system:propulsion system: cables
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC 350e hybrid electric vehicles. The high-voltage wiring harness shield may not withstand the electrical loads produced under certain driving conditions, possibly causing an electrical malfunction and resulting in a stall.
Risk: A vehicle stall can increase the risk of a crash.
Fix: MBUSA will notify owners, and dealers will replace the high-voltage wiring harness, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The seatbelt latch does not fully release when you press the red button. It needs to be wiggled and then it eventually does release. This is an ongoing issue.
This is in reference to a 2020 Mercedes GLC350e Plug-In Hybrid. Sole owner purchased January 2020 with under 4 Thousand miles on the odometer, 3 years extended warranty. Took car only to MB Henderson dealership for service/maintenance performance on the vehicle and nowhere else. Dealership has…
Other Mercedes-Benz GLC 350 E years
| Year | Complaints | Recalls |
|---|---|---|
| 2020 | 2 | 6 |
| 2019 GLC 350 E | 8 | 5 |
| 2018 GLC 350 E | 2 | 7 |
See all Mercedes-Benz GLC 350 E problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2020 Mercedes-Benz GLC 350 E?
Owners most often report electrical system, engine, seat belts problems. The top one, electrical system, accounts for 1 complaint.
Was there a recall on the 2020 Mercedes-Benz GLC 350 E?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Mercedes-Benz GLC 350 E a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLC 350 E model years, the 2020 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.