2019 Mercedes-Benz GLE 350 Problems, Complaints & Recalls

Source: NHTSA · Updated May 23, 2022 · 1 owner complaints analyzed

Compared with other GLE 350 years
Not enough data 9th of 11 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2019 Mercedes-Benz GLE 350. That ranks 9th out of 11 GLE 350 model years for complaints. The most reported problem area is seat belts (1 complaints, 100%), typically at around 1,700 miles. There are 2 safety recalls covering this model year.

Mercedes-Benz GLE 350
2016 Mercedes-Benz GLE 350 d (W 166) wagon. Photographed at Diesel Motors, St James, Western Australia , Australia.. Representative photo; appearance varies by model year. Photo: EurovisionNim, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2019 Mercedes-Benz GLE 350 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Seat Belts1 · ~1,700 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Seat Belts1100%1,700——

One complaint can list several problem areas, so shares can add up to more than 100%.

2019 Mercedes-Benz GLE 350 recalls (2)

Tap a recall to see the problem, the risk and the fix.

Electrical system:software; communication: auto crash notificationMay 20, 2022 · NHTSA campaign 22V365000 · 242,722 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Communication: auto crash notification; electrical system:softwareFeb 5, 2021 · NHTSA campaign 21V058000 · 1,292,258 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Same issue as last year's recall - rear seat passengers in the affected vehicles may not be able to fasten their seat belts. Trying to buckle my 7 yr old son in and seatbelt will not loosen to stretch across his body. Has been going on now for about a week or two…

Seat Belts · received Dec 1, 2019 · NHTSA complaint 11283107

Other Mercedes-Benz GLE 350 years

← 2018 GLE 350 · 2020 GLE 350 →

See all Mercedes-Benz GLE 350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2019 Mercedes-Benz GLE 350?

Owners most often report seat belts problems. The top one, seat belts, accounts for 1 complaint.

Was there a recall on the 2019 Mercedes-Benz GLE 350?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 Mercedes-Benz GLE 350 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLE 350 model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.