2019 Mercedes-Benz GLE 400 Problems, Complaints & Recalls
- Compared with other GLE 400 years
- Not enough data 1st of 4 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 9 complaints with NHTSA about the 2019 Mercedes-Benz GLE 400. That is the most of any GLE 400 model year in the database (4 years). The most reported problem area is electrical system (2 complaints, 22%). There are 4 safety recalls covering this model year.
- 9owner complaints
- 4safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Mercedes-Benz GLE 400 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 2 | 22% | — | — | — |
| Exterior Lighting | 2 | 22% | 9,500 | — | — |
| Fuel System, Gasoline | 1 | 11% | 55,000 | — | — |
| Power Train | 1 | 11% | — | — | — |
| Tires | 1 | 11% | 86,000 | — | — |
| Unknown or Other | 1 | 11% | — | — | — |
| Vehicle Speed Control | 1 | 11% | 23,223 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Mercedes-Benz GLE 400 recalls (4)
Tap a recall to see the problem, the risk and the fix.
Fuel system, gasoline:delivery:fuel pump:control/drive module; fuel system, diesel:delivery:fuel pump:control/drive module
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
Risk: An engine stall while driving increases the risk of a crash.
Fix: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Electrical system:software; communication: auto crash notification
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Communication: auto crash notification
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
Risk: A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Fix: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.
Communication: auto crash notification; electrical system:software
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Fix: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle is shifting into neutral when putting it into drive. I was told the transmission valve body broke and transmission control unit for 9-speed transmission (VGS) has to be replaced. The fault codes include P073E00, gear cannot be engaged, and U012600, Communication with the steering column…
Trailer recognition module shows fault B164213, "The output for the left rear turn signal lamp has a malfunction. There is an open circuit." The vehicle has 77,488 miles.
The contact owns a 2019 Mercedes-Benz GLE 400 equipped with Continental Tires, Tire Line: Cross Sport, Tire Size: 265/45/R20, DOT Number: [redacted]. The contact stated that while driving at an undisclosed speed, the rear passengerâs side tire inadvertently exploded. The dealer was not contacted…
The contact owns a 2019 Mercedes-Benz GLE400. The contact stated while driving at various speeds, the vehicle suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was…
Unknown
Other Mercedes-Benz GLE 400 years
| Year | Complaints | Recalls |
|---|---|---|
| 2019 | 9 | 4 |
| 2018 GLE 400 | 0 | 3 |
| 2017 GLE 400 | 1 | 5 |
| 2016 GLE 400 | 6 | 7 |
See all Mercedes-Benz GLE 400 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
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Frequently asked questions
What are the most common problems with the 2019 Mercedes-Benz GLE 400?
Owners most often report electrical system, exterior lighting, fuel system, gasoline problems. The top one, electrical system, accounts for 2 complaints.
Was there a recall on the 2019 Mercedes-Benz GLE 400?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Mercedes-Benz GLE 400 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other GLE 400 model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.